CUH

Preparing to leave hospital

Information for inpatients

Time and date of leaving

We will discuss discharge plans with you on your admission and on a daily basis. We aim to have you ready to leave hospital before lunch on your day of discharge.

 

If you, your relatives or carers have any questions about leaving hospital please ask the ward staff. If you need to make any special arrangements before you leave please let us know.

 

 

What do I need to do?

When you leave please ensure you have all your belongings including any valuables from the hospital safe. Have a bag and suitable outdoor wear ready to go home. Remember to return your bedside locker key and ensure you have any medications or equipment you may need.

 

 

Medicines

We will confi rm whether you need any medications to take home and provide suffi cient supplies if needed. We will explain your medications to you, identify potential side effects and discuss with you how to obtain further supplies.

 

For further information about your medications please call the Patient Medications Helpline on 01223 274 616 (open Monday to Friday between 9.00am and 5.00pm) or NHS Direct on 0845 4647 or visit www.nhsdirect.nhs.uk

 

 

On the day of discharge

We will give you:

  • a discharge letter detailing your care
    and treatment

  • medications or equipment as required.

We may ask you to vacate your bed so it can be prepared for another patient. Patients can wait in either of our two discharge lounges, in the main hospital building near the jubilee garden or in the Addenbrooke's Treatment Centre, until they are ready to leave.

 

 

Follow-up appointments

If you need a follow-up appointment, we will make this before you leave or write to you.

 

 

Help after you leave

During your stay you may speak to a social worker, care manager, discharge planning specialist nurse, dietitian or therapist. Together we help plan ongoing support for you on your discharge from hospital.

 

We may lend you hospital equipment to use at home. When you no longer need it, please return it (as directed) so we can use it for other patients.

 

It is important to have food and drink available at home and, if possible, ask someone if they can turn on your heating. If you do not have anyone to help you when you get home, there is a voluntary service available in Cambridgeshire for up to 14 days after discharge, called Welcome home from hospital. A member of the team can visit to make sure you have food, drink and other essentials. Ask ward staff to help you arrange this support, or ask the team about similar services in your area.

 

The contact number for Welcome home from hospital in Cambridgeshire is: 01223 714 433

 

> Welcome Home from hospital

 

 

Download this information as a leaflet:

Preparing to leave hospital

 

 

 

Back to top

 

 

 

 

 

 

 

 

 

Please note:

If you can't attend for an operation or other booked stay in hospital for any reason, please phone the number on your appointment card.


 

Patient Advice and Liaison Service (PALS)

Here to provide help, advice, support and information and to listen to your suggestions and concerns.

 

Tel: 01223 216 756

> PALS


 

Do you have a learning disability?

If you need help or support coming into hospital, please contact the learning disability specialist nurse via the hospital contact centre.

 

Tel: 01223 245 151


 

Need someone to talk to?

We are here to help you. Please call Chaplaincy

 

Tel: 01223 217769


 

Wi-Fi and Mobiles

For details of free Wi-Fi availability and the use of mobile phones, please ask the ward staff.


 

No Smoking Policy

We are currently working towards a smoke free site. Smoking is only permitted in the designated smoking areas.

 

For advice and support in quitting, contact your GP or the free NHS stop smoking helpline

 

Tel: 0800 0224 332