CUH

Rearrange or cancel a planned stay in hospital

Information for inpatients

It's your appointment... take care to be there

 

Every year at Cambridge University Hospitals, thousands of people fail to keep their appointments. If we have no warning, we can't give the slot to someone else who really wants it.

 

This really matters to us. It is costly for the hospital and wastes staff time and resources. Most of all it impacts on the length of time others have to wait for their appointments.

 

If you cannot make your appointment, no longer need it or want to rearrange it please let us know. Use the grey links on the left.

 

Let us know by phone

 

If you can't attend for an operation or other booked stay in hospital for any reason, please phone the number on your appointment card between 0900 and 1630

 

Please have your appointment letter or card to hand as you will be asked for your hospital number.

 

If your appointment was arranged through Choose & Book you can rearrange on Telephone: 0845 608 8888 (Textphone: 0845 8502250)

am and between 7am and 10pm daily.

 

> Choose & Book

 

 

 

 

Please note:

If you can't attend for an operation or other booked stay in hospital for any reason, please phone the number on your appointment card.


 

Patient Advice and Liaison Service (PALS)

Here to provide help, advice, support and information and to listen to your suggestions and concerns.

 

Tel: 01223 216 756

> PALS


 

Do you have a learning disability?

If you need help or support coming into hospital, please contact the learning disability specialist nurse via the hospital contact centre.

 

Tel: 01223 245 151


 

Need someone to talk to?

We are here to help you. Please call Chaplaincy

 

Tel: 01223 217769


 

Wi-Fi and Mobiles

For details of free Wi-Fi availability and the use of mobile phones, please ask the ward staff.


 

No Smoking Policy

We are currently working towards a smoke free site. Smoking is only permitted in the designated smoking areas.

 

For advice and support in quitting, contact your GP or the free NHS stop smoking helpline

 

Tel: 0800 0224 332