Other wards

Ward: C10

Box: 14

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 217312 / 586 863

 

About the ward

 

On Ward C10 we care for people undergoing investigations and treatment of disorders affecting the blood or bone marrow. This speciality is called Haematology. This information has been designed to help you know what to expect during your time on the ward and to provide practical information about the way that C10 is organised. Our aim is to provide the highest quality care in a welcoming and pleasant environment.

 

Whether you are here for a day or are with us for a number of weeks, we want you and your family to feel well informed and understand what is happening. We hope you will not hesitate to ask for as much information and advice as you require about any aspect of your care here on C10.

 

Finding C10

Ward C10 can be found on level 10 of the hospital.

 

From the main hospital entrance: through the main entrance turn left and head towards the concourse and then turn left. Walk past the hairdressers. You will see sign posts for C and D wards. Take the lift to level 10.Tturn right out of the lift and continue round the corridor to the ward. The nurses’ station is at the far end of the ward.

 

For security, there is an intercom at the ward door.

 

If you are likely to be hospitalised for two weeks or more, your visitors can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff on C10

Consultants:

• Dr Crawley
• Dr Craig
• Dr Follows
• Dr Sureda
• Dr Huntley
• Dr Vassiliou
• Dr Baglin
• Dr Green

 

Ward registrar - also known as SpR

Senior House Officer

House officer

 

Nursing staff:

• Senior Sister - Anne Green - Dark blue uniform
• Junior Sisters - Royal blue uniform
• Senior Staff Nurses - Blue stripe uniform
• Health Care Assistants - Blue/Grey stripe uniform

Other ward staff you will meet whilst an inpatient on Ward C10 include:

• Ward Receptionist - Sheralee Harpur
• Ward assistants - Mint green stripe/Plain dark green uniform
• Housekeepers - Mint green uniform

Other staff you may meet include:

• Physiotherapist
• Dietitian
• Specialist Nurses
• Macmillan nurses
• Physician's assistant

On your arrival

When you arrive on C10 a nurse will show you to your room where you will be familiarised with your environment.

 

A nurse will take blood samples from your arm or your central line, perform baseline observations and ask you a few questions. You will also be advised to pass urine into bedpans/bottles from midnight on the day that you arrive. We will remove these from your bathroom every two hours and ask you what you have had to drink. It may be a good idea to keep a record of what you have drunk and we advise that you drink 2-3 litres a day.

 

Visiting hours

We aim to deliver a protected mealtime and rest period for our patients so would ask you please not to visit between noon and 14:00. In exceptional circumstances if you need to visit during these times please contact the sister in charge before planning to attend.

 

If you have had a particularly bad day, or in other exceptional circumstances, we have the facility to enable one of your relatives to stay overnight in a chair in your room on an occasional basis only. This must be pre-arranged with the nurse in charge on the day. For infection control reasons there are no 'on ward’ washing or toilet facilities for non patients. Your relatives must use the facilities in the corridor near the lifts. Under no circumstances can relatives use the shower or toilet in your room.

 

Unfortunately this cannot apply to patients who are being looked after in multi bedded rooms.

 

For infection reasons children are not allowed on the ward. Where possible we will recommend you to go off the ward with your children. When this is not possible please speak to the nurse in charge prior to a planned visit who will be understanding of these exceptional circumstances.

 

We do stress that if a visitor has had a recent illness or infectious disease (including colds), it is best to avoid visiting. Similarly if visitors have been exposed to chickenpox they MUST NOT visit. This is because many of our patients on C10 are very susceptible to infections.

 

Please let your friends and family know that living flowers or pot plants are not allowed onto the ward.

 

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

 

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Food and drink

We will bring you three meals each day (breakfast, lunch and supper) and hot drinks at intervals. When you arrive, we will explain how this works and will ask you if you have any special requirements. Please check with nursing staff before you consume any food or drink that has been brought in for you or purchased in the hospital.

• Breakfast is served from: 0800 hours
• Lunch is served from: 1215 hours
• Dinner is served from: 1800 hours
• If you miss a meal please ask a member of staff. We may be able to order from the “missed meals" service (within hours)
• Tea is served mid morning, afternoon and in the evening.
• There are tea and coffee making facilities at the end of the ward.
• You may bring food in if you wish and it can be kept in the kitchen provided it is labelled and dated. Some patients prefer to have frozen meals ready in the freezer in the kitchen rather than having meals provided by the hospital. These can be heated up in the microwave by a member of staff. We are unable to permit any patient or relative entrance into the kitchen at any time. Food should not be stored in the room fridges.

Ward facilities

The ward has 16 beds, 11 single, one three bedded bay and one two bedded bay. Every room is provided with en-suite facilities, TV, video, and possibly a fridge or stereo.

 

All the beds have a telephone, which can receive incoming calls only. Please ask the nurses to give you the telephone number.

 

Toilets on the wards are for the use of patients only. Toilets for visitors' use are situated at the ward entrance.

 

The Patientline television system is available. Many of the channels are free of charge for patients on C10. Wi-Fi is available in most areas of the ward.

 

It is not always necessary for you to be cared for in a single room. In order to ensure all of our patients are looked after appropriately, we may need to move you into a shared room or to another suitable ward. These decisions are always made to ensure that the best care can be given to all of our patients and your cooperation, should a move be required, would be greatly appreciated.

 

Clothing and laundry

We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.

 

Drug rounds

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Preparing to leave hospital

 

 

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