Addenbrooke's Hospital
Biomedical Research
The Rosie Hospital
Ward: C10
Box: 14
Cambridge University Hospitals NHS Foundation Trust
Hills Road,
Cambridge,
CB2 0QQ
Enquiries: 01223 217312 / 586 863
About the ward
On Ward C10 we care for people undergoing investigations and treatment of disorders affecting the blood or bone marrow. This speciality is called Haematology. This information has been designed to help you know what to expect during your time on the ward and to provide practical information about the way that C10 is organised. Our aim is to provide the highest quality care in a welcoming and pleasant environment.
Whether you are here for a day or are with us for a number of weeks, we want you and your family to feel well informed and understand what is happening. We hope you will not hesitate to ask for as much information and advice as you require about any aspect of your care here on C10.
Finding C10
Ward C10 can be found on level 10 of the hospital.
From the main hospital entrance: through the main entrance turn left and head towards the concourse and then turn left. Walk past the hairdressers. You will see sign posts for C and D wards. Take the lift to level 10.Tturn right out of the lift and continue round the corridor to the ward. The nurses’ station is at the far end of the ward.
For security, there is an intercom at the ward door.
If you are likely to be hospitalised for two weeks or more, your visitors can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.
> Finding us - Parking ticket discounts
Staff on C10
Consultants:
You will also meet a number of other doctors during your stay on Ward C10.
Other staff you may meet whilst an inpatient on Ward C10 include:
On your arrival
When you arrive on C10 a nurse will show you to your room where you will be familiarised with your environment.
A nurse will take blood samples from your arm or your central line, perform baseline observations and ask you a few questions. You will also be advised to pass urine into bedpans/bottles from midnight on the day that you arrive. We will remove these from your bathroom every two hours and ask you what you have had to drink. It may be a good idea to keep a record of what you have drunk and we advise that you drink 2-3 litres a day.
Visiting hours
We have no set visiting times so are 'open all hours’.
If you have had a particularly bad day, or in other exceptional circumstances, we have the facility to enable one of your relatives to stay overnight on a camp bed in your room on an occasional basis only. This must be pre-arranged with the nurse in charge on the day. For infection control reasons there are no 'on ward’ washing or toilet facilities for non patients. Your relatives must use the facilities in the corridor near the lifts. Under no circumstances can relatives use the shower or toilet in your room.
Unfortunately this cannot apply to patients who are being looked after in multi bedded rooms.
Your children are welcome to visit, but please ask a member of staff before bringing them in. We do stress that if a visitor has had a recent illness or infectious disease (including colds), it is best to avoid visiting. Similarly if visitors have been exposed to chickenpox they MUST NOT visit. This is because many of our patients on C10 are very susceptible to infections.
To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.
Food and drink
We will bring you three meals each day (breakfast, lunch and supper) and hot drinks at intervals. When you arrive, we will explain how this works and will ask you if you have any special requirements. Please check with nursing staff before you consume any food or drink that has been brought in for you or purchased in the hospital.
Ward facilities
The ward has 16 beds, 11 single, one three bedded bay and one two bedded bay. Every room is provided with en-suite facilities, TV, video, stereo and fridge.
All the beds have a telephone, which can receive incoming calls. Please ask the nurses to give you the telephone number. Alternatively there is payphone that can be used.
Toilets on the wards are for the use of patients only. Toilets for visitors' use are situated at the ward entrance.
There are vending machines for Patientline cards throughout the hospital.
It is not always necessary for you to be cared for in a single room. In order to ensure all of our patients are looked after appropriately, we may need to move you into a shared room or to another suitable ward. These decisions are always made to ensure that the best care can be given to all of our patients and your cooperation, should a move be required, would be greatly appreciated.
Clothing and laundry
We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.
Drug rounds
Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.
Doctor's ward rounds
You'll be looked after by a team of doctors led by a consultant.
On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.
Please note you may not see your consultant everyday.
These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.
Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.
End of your stay with us
Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.
You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.
The hospital doctors may want to see you in their outpatient clinic at a later date.
> Planning your discharge from hospital
Visiting hours for C10:
Open visiting
No flowers allowed
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Related pages
Infection control
We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.
Patientline (the bedside phone system)
Each patient has their own personal telephone number.
If you don't know their personal telephone number you can call the Patientline Customer Care Team:
0870 212 1234 (calls charged at national rate).
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)