Addenbrooke's Hospital
Biomedical Research
The Rosie Hospital
Ward: C3
Box: 6
Cambridge University Hospitals NHS Foundation Trust
Hills Road,
Cambridge,
CB2 0QQ
Enquiries: 01223 217450 / 217714
About the ward
We are a paediatric ward catering for children from zero to three years. We also provide care for children under the age of 16 years for Ear, Nose and Throat surgery.
Finding C3
Ward C3 can be found on level 3 of the hospital.
From the main hospital entrance:
Turn right as you enter through the revolving door, turn left and walk past the hairdresser, across the corridor to the C and D ward lifts. Use the stairs or lift to go up to level three (one floor up from the Concourse). As you exit the stairs or lifts, turn left, then left again and C3 is in front of you. Please ring the doorbell to the left of the main door and state who you are visiting to gain access to the ward.
If your child is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.
> Finding us - Parking ticket discounts
On arrival
Your allocated nurse will show you around the ward and ask for information about your child to enable her to care for them appropriately. You will be allocated a bed and you will have the opportunity to sleep next to your child. Please note that we can only accommodate one parent to sleep on the ward. Please ask your nurse about alternative accommodation if necessary.
Visiting hours
We operate an open visiting policy for parents until 2300 hours. We ask that other visitors leave at 1930 hours (lights out) to allow you and your child adequate rest. When you have visitors, please be considerate of other patients who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.
Visitors are kindly requested not to sit on the patient's bed.
Because space is limited and to reduce infection, we do not allow cut flowers on the ward. Any flowers delivered will be placed in the day room.
To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.
Food and drink
Meal times for children are:
Please speak to a member of staff if your child misses a meal for any reason.
We provide meals for breast feeding mothers and breakfast for resident parents.
Please do not bring hot drinks onto the ward - please use the parents room.
We provide baby food and some of the standard milk formulas. Please contact the ward if you are unsure what to bring with you.
Ward facilities
Clothing and laundry
Relatives/friends take responsibility for laundering clothes.
Drug rounds
Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.
Doctor's ward rounds
We have many different teams caring for children on C3. Times for ward rounds vary according to speciality - please ask the nurse caring for your child when this will be. If you are unable to be present for a ward round, we will arrange for one of the doctors to speak to you when you arrive.
Please note you may not see your child's consultant everyday.
These visits aren't just for them to tell you and your child things - they're an opportunity for you to tell them how you're child is feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.
Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during an examination, let one of the nurses or doctors know.
End of your stay with us
The staff on the ward will let you know in advance when your child is likely to be discharged from the ward and will discuss going home with you.
Your child will be given a supply of medication the hospital doctor has prescribed and possibly a list to pass on to his/her GP.
The hospital doctors may want to see your child in their outpatient clinic at a later date.
> Planning your discharge from hospital
Visiting hours for C3:
Parents may visit at any time until 2300 hours
We ask that other visitors leave at 1930 hours (lights out)
No flowers allowed
Download and print this information:
Ward C3 Patient information (146 KB)
Related pages:
> Paediatric Intensive Care Unit (PICU)
Infection control
We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.
Patientline (the bedside phone system)
Each patient has their own personal telephone number.
If you don't know their personal telephone number you can call the Patientline Customer Care Team:
0870 212 1234 (calls charged at national rate).
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)