CUH

C4 - Short stay surgery

Wards at Addenbrooke's

Ward: C4

Box: 8

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 217261 / 01223 217424

About the ward

 

Ward C4 is a 20 bedded ward providing care to patients undergoing elective orthopaedic or general surgery procedures and two medical ophthalmology beds.

 

C4 opens at 15.00 hours on Sunday and closes at 19.00 hours on Friday.

Finding C4

 

Ward C4 can be found on level 4 of the hospital.

 

From the main hospital entrance: through the main entrance turn left and head towards the concourse and then turn left. Walk past the hairdressers. You will see sign posts for C and D wards. Take the lift to level 4. When you exit the lift turn left, then left again and C4 will be in front of you.

 

If you are likely to be hospitalised for two weeks or more, your visitors can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff on C4

 

If you would like to find out 'who's who' on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward.

 

On arrival

 

On arrival please report to the nurse's station located in the centre of the ward. You will be shown to your bed and admission paperwork completed by the nurse who will be looking after you. Please feel free to ask any questions or raise any concerns that you may have.

 

Visiting hours

 

Visiting hours are 09.00 - 21.00 hours

 

Three visitors are allowed to a bed at one time

 

Visitors are kindly requested not to sit on the patient's bed.

 

Because space is limited and to reduce infection, we do not allow cut flowers on the ward. Any flowers delivered will be placed in the day room.

 

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

 

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Food and drink

 

Meal times are:

  • Breakfast: 0800
  • Lunch: 1200
  • Dinner: 1700

Please speak to a member of staff if you miss a meal for any reason.

 

Please notify staff if you require a special diet.

 

Ward facilities

  • Bathrooms are located at the far end of the ward.
  • Visitors toilets are located on the landing next to the lifts
  • A vending machine for Patientline cards is also located on the landing

 

Clothing and laundry

 

Relatives/friends take responsibility for laundering clothes.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for C4:

09.00 - 21.00

 

No flowers allowed

 


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Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS