Addenbrooke's Hospital
Research and Development
The Rosie Hospital
Ward: D10
Box: 25
Cambridge University Hospitals NHS Foundation Trust
Hills Road,
Cambridge,
CB2 0QQ
Enquiries: 01223 217314 / 01223 217315
About the ward
D10 is an 11 bedded isolation ward for patients that have an infection that requires the specialist knowledge and care from the Infectious Disease Team. Each of the rooms has toilet and shower facilities, a fridge and patient line facilities, which provides free television for our patients.
Finding D10
Ward D10 can be found on level 10 of the hospital.
From the main hospital entrance: Upon entering main reception turn right into the concourse and bear left towards the lifts. Take the lift or the stairs directly to level 10. On leaving the lift turn left, Ward D10 is in front of you.
If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.
> Finding us - Parking ticket discounts
Staff
If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward.
On your arrival
You will be greeted by one of the nurses looking after you and shown to your room. The nurse will introduce herself and make you comfortable in your room explaining where everything is that you need. They will then complete some paperwork to admit you to the ward.
Visiting hours
Visiting times are open but we do have a rest period for our patients from 13:00 -15:00 daily and we ask if you could avoid visiting at these times. If this is difficult please contact the ward and speak to one of the nurses who will be able to help you.
When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.
We do stress that if a visitor has had a recent illness or infectious disease (including colds) it is best to avoid visiting. If visitors have been exposed to chicken pox they must not visit. This is due to many of our patients being susceptible to infections.
Flowers are not allowed on the ward.
To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.
Food and drink:
Meal times are served at the following times:
Breakfast: 0800 hours
Lunch: 1200 hours
Dinner: 1730 hours
Ward facilities
Clothing and laundry
We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.
Drug rounds
Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.
Doctor's ward rounds
You'll be looked after by a team of doctors led by a consultant.
On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.
Please note you may not see your consultant everyday.
These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.
Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.
End of your stay with us
Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.
You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.
The hospital doctors may want to see you in their outpatient clinic at a later date.
> Planning your discharge from hospital
Visiting hours for D10:
Open visiting except rest period for patients between 13:00 and 15:00.
Flowers are allowed
Download and print information:
Infection control
We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.
Patientline (the bedside phone system)
Each patient has their own personal telephone number.
If you don't know their personal telephone number you can call the Patientline Customer Care Team:
0870 212 1234 (calls charged at national rate).
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)