CUH

D5 - Hepatology

Wards at Addenbrooke's

Ward: D5

Box: 19

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Tel: 01223 217 270

 

Finding D5

 

Ward D5 can be found on level 5 of the hospital.

 

From the main hospital entrance: Upon entering main reception turn right into the concourse and bear left towards the lifts. Take the lift or the stairs directly to level 5. On exit turn left and ward D5 is on your right hand side.

 

For security, there is an intercom at the ward door.

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

 

Visiting hours

 

Visiting hours for D5

09.30 to 12.30

and

14.30 to 20.00

 

No visiting between12.30 and 14.30 due to protected meal times and rest period.

 

Flowers allowed

 

 

Ward facilities

 

We have a day room for patients and visitors use.

 

At the ward entrance, there is a vending machine for Patientline cards (for bedside TV and telephone use).

 

Toilets on the wards are for the use of patients only. Toilets for visitors' use are situated at the ward entrance.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Visiting hours for D5

09.30 to 12.30

and

14.30 to 20.00

 

No visiting between12.30 and 14.30 due to protected meal times and rest period.

 

Flowers allowed

 


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS