CUH

D6

Wards at Addenbrooke's

Ward: D6

Box: 21

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 216643 / 274680

 

 

Finding D6

 

Ward D6 can be found on level 6 of the hospital.

 

From the main hospital entrance: Upon entering main reception turn right into the concourse and bear left towards the lifts. Take the lift or the stairs directly to level 6. On exit turn left, and D6 is on the right.

 

For security, there is an intercom at the ward door.

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

Staff

 

If you would like to find out “who’s who", we have ward notice boards at the ward entrance, with the names and pictures of ward staff.

 

The Matron wears a black uniform, the Ward Manger and Specialist Nurses navy blue, Junior Sisters royal blue, Staff Nurses light blue stripes and the housekeepers and ward assistants wear green. Student nurses wear light grey striped uniforms.

General information about coming to the ward

 

Please can you limit the amount of personal belongings you have with you during your stay on the ward. This helps with space restrictions and infection control measures. Please arrange for surplus belongings to be taken home regularly.

 

In order to ensure our patients are looked after appropriately, we may need to move you to a different bed space or to another suitable ward during your stay. These decisions are always made to ensure the best care can be given to all of our patients and your cooperation is greatly appreciated.

 

Please bring all your own regular medications in with you.

On your arrival:

 

A nurse will show you to your bed, and orientate you to the ward. A member of your team will take blood samples, your temperature, blood pressure and pulse. You will also be asked some questions in order to complete admission paperwork, to ensure all your details are correctly documented and that a complete assessment of your needs has been carried out. You may be advised to pass urine into bedpans/bottles from midnight on the day you arrive. You may also be asked what you have to drink every two hours. This is to enable accurate assessment of your kidney function throughout your admission. Bedpans/bottles will be removed from your bathroom every two hours. It is a good idea to keep a record of what you have drunk, and we advise that you drink 2-3 litres a day to avoid de-hydration.

 

Visiting hours:

 

There are no set visiting hours on the ward; we have a rest period between 1300 and 1500 daily and discourage visiting during these hours.

 

For Neurology patients the visiting hours are 1000 to 1200 and 1500 to 2000 hours

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

Your children are welcome to visit but please speak to a member of nursing staff prior to them visiting.

 

We do stress that if a visitor has had a recent illness or infectious disease (including colds) it is best to avoid visiting. If visitors have been exposed to chicken pox they must not visit. This is due to many of our patients being susceptible to infections.

 

Flowers are not allowed on the ward to help prevent the spread of infection.

 

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

Food and drink:

  • Meal times are served at the following times:

  • Breakfast: 0800 hours (cereals and toast)

    Lunch: 1215 hours (cooked meal)

    Dinner: 1800 hours (sandwiches, light meal)

  • If you miss a meal please ask a member of staff. We may be able to order from the “missed meals" service (within hours)
  • You may bring food in to be kept in the kitchen, provided it is labelled and dated. Some patients prefer to have frozen meals ready in the freezer, which can be heated in the microwave by a member of staff. Please do not bring meals prepared at home.
  • Tea is served mid morning, afternoon and in the evening.
  • If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday–Friday to provide specialist information regarding your diet.

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Ward facilities

 

The ward is divided into two and shared with neurosciences.

 

The haematology half of the ward has 11 beds: four single rooms with toilets, one two-bedded bay and one five-bedded bay.

 

Toilets and showers: We ask that visitors do not use the toilets on the ward. There is a public toilet adjacent to the lifts. We advise patients to run the shower five minutes before getting in. This reduces the risk of infection.

 

Post: Postal collections are made regularly and deliveries are made twice a day. There is also a post box is in the main concourse.

 

Patient line: This is a 'pay per view’ system, installed at each bedside and includes telephone, television and radio. A pay station is available outside each ward where you can purchase a telephone card and a card to view the television. The radio is free.

 

Please do not bring your own TV or mobile phone.

 

We have DVD players, discs and Playstations for loan. Please speak to a member of staff.

 

Newspapers may be bought daily. A volunteer will visit the ward each morning to take your order and deliver it.

 

Women’s Royal Voluntary Service (WRVS) provide a trolley daily, which sells stamps, confectionary, toiletries and stationery

 

Information Board: there are several notice boards around the ward with regularly updated posters and a wide range of information leaflets are available. Please help yourself.

 

Counselling and support: A counselling and support service is available for people with cancer related diseases. If you would like some advice or support whilst on the ward, please ask a staff nurse for details

 

There is also a social worker if you require advice about financial benefits, housing etc. Please ask the nursing staff if you would like to be referred. Action counselling, support and information services are available through: Cancerbackup: 0808 0800 1234

 

Clothing and laundry

 

We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for D6:

Haematology have open visiting except between 13:00 and 15:00 during patients rest period

 

Neurology visiting hours are:

1000 to 1200

and

1500 to 2000 hours

 

No flowers allowed

 


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Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS