CUH

D8 - Trauma & Orthopaedics

Wards at Addenbrooke's

Ward: D8

Box: 12

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 216 562

 

About the ward

 

Level 8 has two wards for adult patients who have had trauma (eg accidents) or who are are having elective (planned) orthopaedic surgery. There are 76 inpatient beds: 39 on Ward D8 and 37 on Ward C8. You might be moved from one part of a ward to another depending on your needs and those of other patients.

 

Finding D8

 

Ward D8 can be found on level 8 of the hospital.

 

From the main hospital entrance: through the main entrance turn left and head towards the concourse and then turn left. Walk past the hairdressers. You will see sign posts for C and D wards. Take the lift to level 8. When you exit the lift turn left, then right and D8 will be in front of you.

 

For security, there is an intercom at the ward door.

 

If you are likely to be hospitalised for two weeks or more, your visitors can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff on D8

 

We operate colour-coded 'team nursing': C8: red, white and green; D8: blue, yellow and orange. This is a simple staff process whereby a team of nurses is made responsible for the care of a group of patients. We believe this process enhances the quality of care that we can provide for our patients. You can find the names of the nurses who are looking after you on the whiteboard in your bay or side room. This information will be updated regularly.

 

You will be seen by a doctor from the medical team on most days. If you have any questions about your medical care, please ask the house officers, who are available daily between 0900 - 1700 hrs. If you or your family wish to speak to a member of the medical team outside these hours, please speak to one of your nurses, who will try to arrange this for you (the doctors may be operating in theatre).

On your arrival

 

When you are first admitted, you will meet a member of the medical and nursing staff as soon as possible. If there is a short delay, please bear with us – we might be waiting for another patient to be discharged or be busy caring for other patients.

 

Visiting

 

1500 to 2000 hours only.

 

Patients can tire if they have too many visitors - therefore we allow up to three visitors only at any time per patient. If the patient is not well enough, the nurse in charge might ask visitors to restrict the length of their visit.

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

Visitors can also meet you or wait in the ward's day room. If you are well enough, they can take you out of the ward for a change of scene but please check with a member of staff first.

 

Visitors are kindly requested not to sit on the patient's bed.

 

Cut flowers and plants in water are not allowed on the wards in Level 8 This is to help prevent infection. Plants and dried flower arrangements are allowed. If in doubt, please ask ward staff.

 

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

 

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Food and drink

 

We will bring you three meals each day (breakfast, lunch and supper) and hot drinks at intervals. When you arrive, we will explain how this works and will ask you if you have any special requirements. Please check with nursing staff before you consume any food or drink that has been brought in for you or purchased in the hospital.

  • Breakfast is served from: 0800 hours
  • Lunch is served from: 1200 hours
  • Dinner is served from: 1700 hours
  • If you miss a meal please ask a member of staff. We may be able to order from the “missed meals” service (within hours)
  • You may be able to store refrigerated items, but this is not always possible.
  • We cannot reheat any food in the ward area
  • We are unable to microwave food for patients due to health and safety regulations.
  • Tea is served mid morning, afternoon and in the evening.
  • If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday–Friday to provide specialist information regarding your diet.

 

Ward facilities

 

We have a day room for patients and visitors' use, which has information about health issues and organisations associated with patient care.

 

At the ward entrance, there is a vending machine for Patientline cards (for bedside TV and telephone use).

 

Post is delivered twice a day to the ward. Outgoing post can be placed in the out tray on the reception desk.

 

Toilets on the wards are for the use of patients only. Toilets for visitors' use are situated at the ward entrance.

 

Clothing and laundry

 

We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for D8:

1500 to 2000 hours

 

Potplants and flowers in an oasis allowed.

 


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS