CUH

D9 - Oncology

Wards at Addenbrooke's

Ward: D9

Box: 24

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 217708

 

About the ward

 

We hope you will be happy and comfortable here. We understand that you may be feeling anxious about your admission to hospital. We hope to relieve you of those anxieties by giving you this booklet to explain a little bit about our ward.

 

Ward D9 provides care for all oncology patients undergoing inpatient chemotherapy regimens. It also provides care for people who are undergoing radiotherapy and need to be in hospital for this or have a problem related to their disease or the treatment It has five side rooms, an eight-bedded bay, a seven-bedded bay, two four-bedded bays and two three-bedded bay.

 

Finding D9

 

Ward D9 can be found on level 9 of the hospital.

 

From the main hospital entrance: Upon entering main reception turn right into the concourse and bear left towards the lifts. Take the lift or the stairs directly to level 9. On leaving the lift turn left, Ward D9 is then on the left.

 

For security, there is an intercom at the ward door.

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff

 

If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward.

General information about coming to the ward

 

Please can you limit the amount of personal belongings you have with you during your stay on the ward. This helps with space restrictions and infection control measures. Please arrange for surplus belongings to be taken home regularly.

 

Please bring all your own regular medications in with you.

On your arrival:

 

Please report to reception and the Ward Clerk or nurses will show you to your bed. To ensure the best use of beds, you may have to wait in the day room until your bed is ready.

 

Visiting hours:

 

There are no formal visiting hours on the ward however please note there is a rest period for patients between 13:00 and 15:00.

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

We do stress that if a visitor has had a recent illness or infectious disease (including colds) it is best to avoid visiting. If visitors have been exposed to chicken pox they must not visit. This is due to many of our patients being susceptible to infections.

 

Please ask your visitors not to bring any live plants or flowers onto the ward.

 

To help us prevent the spread of any infections, please ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

Food and drink:

  • Meal times are served at the following times:

  • Breakfast: 0800 hours

    Lunch: 1200 hours

    Dinner: 1730 hours

  • The food is served from hot trolleys and you can choose what you like at the mealtime.
  • Hand wipes are available for use before or after meals. All patients are encouraged to wash their hands before their meals.
  • There is a refrigerator and a microwave oven in the kitchen. Due to health and safety concerns, patients and visitors are not able to access the kitchen. Please ask a member of staff if you wish to make use of these facilities. Please ensure you date and label all food that is being put into the refrigerator.
  • If you are on a special diet or have a poor appetite, please ask to be referred to the dietician who can help you.

 

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Ward facilities


  • Toilets: we ask that visitors do not use the toilets in the ward area. There is a public toilet adjacent to the lifts.
  • Communal TV room/Day room is available for both patients and visitors to use. A television, video/DVD player and a computer are available for use.
  • Post: postal collections are made regularly and deliveries are made twice each day. The post box is in the main concourse.
  • Patientline: this is a “pay per view" system, installed at each bedside and includes telephone, television and radio. A pay station is available outside the ward where you can purchase a telephone card and a card to view the television. The radio is free.
  • Regrettably, we are unable to allow the use of your own personal TV or mobile telephone on the ward.
  • A Playstation is available for use on the ward with a selection of games.
  • We also have a facility to loan DVDs and discs whilst you are an inpatient. Please ensure they are returned on discharge.
  • Newspapers may be bought daily. A volunteer will visit the ward each morning to take your order and deliver it.
  • The WRVS (Women’s Royal Voluntary Service) provide a trolley, which visits the ward on Tuesday and Thursday. You can buy stamps, confectionary, toiletries and stationary from the trolley.
  • Information Board: there are several notice boards around the ward with regularly updated posters. There is a wide range of information leaflets available in the Communal TV room/Day room. Please help yourself to any of these. They are regularly restocked and updated.
  • Counselling and support: A counselling and support service is available for people with cancer related diseases. If you would like some advice or support whilst on the unit, please ask a staff nurse for details. Our support nurses or Macmillan nurses would be happy to help.

 

There is also a social worker that is happy to advise about financial benefits, housing etc. Please ask the nursing staff if you would like to be referred. Addition counselling, support and information services are available through:

  • CANCERBACKUP 0808 0800 1234
  • CRUSE 0208 940 4818
  • MAC (for young adults) 0800 591 028
  • Wallace Cancer Care

    Practical and emotional support
    for those affected by cancer

    Tel: 01223 596 379

    > Wallace Cancer Care



Clothing and laundry

 

We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for D9:

Open visiting except rest period for patients between 13:00 and 15:00.

 

No flowers allowed

 


 

Download and print this information:

 


 

Related pages:

> Oncology

 


 

On other websites:

> Cancerbackup

 

> Wallace Cancer Care

Practical and emotional support
for those affected by cancer

 

Tel: 01223 596 379

 


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS