CUH

G3 - Medicine for the Elderly

Wards at Addenbrooke's

Ward: G3

Box: 30

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 217 484

 

About the ward

 

Ward G3 is a 28-bedded ward within the Department of Medicine for the Elderly (DME). We care for patients with new or existing multiple conditions, both mental and physical.

 

The ward is divided into four single sex bays and four side rooms.

 

Finding G3

 

Ward G3 can be found on level 3 of the hospital.

 

From the main hospital entrance: Upon entering main reception turn right into the concourse. Follow the signs towards F and G block through the concourse. Take the stairs or lift to level 3. On entering the F and G block, turn left, the nurse’s station is at the far end of the ward.

 

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff

 

If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward.

 

On your arrival:

 

When you arrive on the ward you will be greeted by ward staff who will settle you into your bed area. You will be given a leaflet explaining more about the ward and any routines and procedures that may be undertaken.

 

Visiting hours:

 

Weekdays: 1500 - 2000 hours.

Weekends: 1100 - 1300 and 1500 - 2000 hours.

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

Your visitors are welcome to bring you flowers. Television and bedside phone cards are also useful; these are available from the patient line dispensers.

 

To help us prevent the spread of any infections, we ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

Your possessions

 

While in hospital, your possessions remain your responsibility. Please only bring with you essential items.

 

If you are brought into hospital in an emergency and have items that you wish to be stored safely, the ward team can arrange for them to be kept in a secure place through the patient affairs office, and our on-site cashiers: Pennies. This is like an on site safety deposit/banking facility.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for G3:

Weekdays: 1500 - 2000 hours.

 

Weekends: 1100 - 1300 and 1500 - 2000 hours.

 

Flowers allowed


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS