Addenbrooke's Hospital
Biomedical Research
The Rosie Hospital
Ward: G4
Box: 31
Cambridge University Hospitals NHS Foundation Trust
Hills Road,
Cambridge,
CB2 0QQ
Enquiries: 01223 217493 / 01223 217498
About the ward
G4 is a medical ward specialising in the complex needs of the older person. Patients are normally admitted via the Emergency Assessment Unit with an acute medical condition.
Finding G4
Ward G4 can be found on level 4 of the hospital.
From the main hospital entrance: Head through the main concourse and go past the lifts for the C+D block. Half way down the next corridor you will find a staircase on your right, and lifts to your left. Ward G4 is on level four, at the end of the corridor on the right hand side.
If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.
> Finding us - Parking ticket discounts
Staff
If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward.
On your arrival:
When you arrive you will be transferred onto a new bed. The nurse may ask you some questions about your general health, and let you know about the ward routine, and what you can expect from us.
Visiting hours:
Visiting times are from 1100 to 1300, and 1500 to 2000 hours. If you have difficulties meeting these times, please speak to the ward manager or the nurse in charge.
There is no fixed limit to the number of visitors, but if there is a large group, some of them may be asked to wait in the day room.
Your visitors may be asked to leave the ward whilst the doctors conduct their ward round. This is in order to protect the privacy of other patients.
When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.
As space is limited, we prefer not to have too many flowers on the ward, or they may be placed on a central table rather than at the bedside. More suitable gifts for patients include toiletries, food and drink, or reading materials.
To help us prevent the spread of any infections, we ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.
Food and drink:
Ward facilities:
Clothing and laundry:
Please feel free to wear your day clothes whilst in hospital. We do have a very limited laundry service, so would ask that if you do have someone who can do this for you, this is preferable.
Drug rounds
Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.
Doctor's ward rounds
You'll be looked after by a team of doctors led by a consultant.
On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.
Please note you may not see your consultant everyday.
These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.
Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.
End of your stay with us
Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.
You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.
The hospital doctors may want to see you in their outpatient clinic at a later date.
> Planning your discharge from hospital
Visiting hours for G4:
1100 - 1300 and 1500 - 2000
Flowers allowed
Download and print this information:
Ward G4 Patient information (56 KB)
Infection control
We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.
Patientline (the bedside phone system)
Each patient has their own personal telephone number.
If you don't know their personal telephone number you can call the Patientline Customer Care Team:
0870 212 1234 (calls charged at national rate).
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)