CUH

G5

Wards at Addenbrooke's

Ward: G5

Box: 32

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 217711 / 01223 586900

 

 

 

Finding G5

 

Ward G5 can be found on level 5 of the hospital.

 

From the main hospital entrance: Turn right when you come in the main entrance. Turn left and go past the hairdressers to the lifts. Go to level five and turn left. Follow the corridor and you will come to G5 on the right at the end.

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff

 

If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward. The ward manager wears a dark blue uniform, junior sisters wear royal blue and healthcare assistants wear grey stripy uniforms.

 

On your arrival:

 

You will be taken to your bed and staff will help you with settling in and unpacking. You will be shown around the ward and will have a nursing assessment done. Depending on your medical condition on arrival, you may be seen by a doctor.

 

If you come in as an emergency admission, the ward can provide all the necessary clothes and toiletries that you will need for 24 hours. After this time, we would like it if family or friends could bring some of your own things in. You can wear your own clothes once you are able to be up and out of bed.

 

Visiting hours:

 

1500 - 1700 and 1800 - 2000 hours.

 

Please limit visitors to three a bedside at any one time.

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

Flowers, cards and small food items are allowed, but please ask your friends and family not to bring too many items in, as we have not got the facilities to store anything on the ward.

 

To help us prevent the spread of any infections, we ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.

 

 

Food and drink:

  • Meal times:
    Breakfast is served between 0800 and 0830 hours.
    Lunch is served between 1200 and 1300 hours
    Supper is served between 1730 and 1800 Hours

From 1230 to 1330 we adhere strictly to a protected meal time policy. During this time all activity on the ward is reduced to only the urgent patient care and urgent investigations. Staff will, at this time, concentrate on the nutritional needs of the patients and only relatives who help to feed a patient, are permitted to remain on the ward during this time. We try to minimise any visits to scans or other investigations until after 1330 hours. If you are asked to go for any investigation during the mealtime we will order you something from the trusts 'missed meal’ service. Please let a member of staff know if you would like this service.

  • Tea /coffee rounds take place several times each day, including after meals.
  • Between meals you can also ask for a snack, a biscuit or a piece of fruit.

After lunch we have a quiet time so that all patients get some rest. As the ward is very busy, this quiet time is valued by the patients and we therefore request that all friends and relatives respect this.


Ward facilities:

  • Showers and bathrooms are available on the ward
  • Toilets are for patient use only. There are toilets for visitors by the C/D block lifts

  • There is a communal TV room/day room for visitors and patients. There is a large screen TV and DVD player for you to watch your own programmes. There is a comfortable sofa and chairs for your relaxation as well as a dining room table and chairs should you wish to have your meal there

  • For relatives and friends wishing to send mail please address it to the ward and we will ensure it is passed on

  • The nearest Vending machine for Hospedia cards is located outside D5. If you would like to be connected to Hospedia, please pick up the receiver and call the operator who will send a Hospedia assistant to the ward.

Clothing and laundry:

  • We can provide hospital pyjamas/night dresses as well as toiletries. Please ask your family to bring your own clothes and toiletries when they next visit

  • We would ask relatives to take washing home as soon as possible. If you live far away and do not get visitors, we can arrange for your clothes to be laundered. Please ask a member of staff about this

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Preparing to leave hospital

 

 

Back to top

 

 

 

 

 

Visiting hours for G5:

Please telephone the ward

 


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Hospedia (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Hospedia Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Hospedia

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS