Addenbrooke's Hospital
Research and Development
The Rosie Hospital
Ward: G5
Box: 32
Cambridge University Hospitals NHS Foundation Trust
Hills Road,
Cambridge,
CB2 0QQ
Enquiries: 01223 217711 / 01223 586900
Finding G5
Ward G5 can be found on level 5 of the hospital.
From the main hospital entrance: Turn right when you come in the main entrance. Turn left and go past the hairdressers to the lifts. Go to level five and turn left. Follow the corridor and you will come to G5 on the right at the end.
If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.
> Finding us - Parking ticket discounts
Staff
If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward. The ward manager wears a dark blue uniform, junior sisters wear royal blue and healthcare assistants wear grey stripy uniforms.
On your arrival:
You will be taken to your bed and staff will help you with settling in and unpacking. You will be shown around the ward and will have a nursing assessment done. Depending on your medical condition on arrival, you may be seen by a doctor.
If you come in as an emergency admission, the ward can provide all the necessary clothes and toiletries that you will need for 24 hours. After this time, we would like it if family or friends could bring some of your own things in. You can wear your own clothes once you are able to be up and out of bed.
Visiting hours:
1500 - 1700 and 1800 - 2000 hours.
Please limit visitors to three a bedside at any one time.
When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.
Flowers, cards and small food items are allowed, but please ask your friends and family not to bring too many items in, as we have not got the facilities to store anything on the ward.
To help us prevent the spread of any infections, we ask visitors to use the hand rub at the entrance to the ward on arrival and on leaving.
Food and drink:
From 1230 to 1330 we adhere strictly to a protected meal time policy. During this time all activity on the ward is reduced to only the urgent patient care and urgent investigations. Staff will, at this time, concentrate on the nutritional needs of the patients and only relatives who help to feed a patient, are permitted to remain on the ward during this time. We try to minimise any visits to scans or other investigations until after 1330 hours. If you are asked to go for any investigation during the mealtime we will order you something from the trusts 'missed meal’ service. Please let a member of staff know if you would like this service.
After lunch we have a quiet time so that all patients get some rest. As the ward is very busy, this quiet time is valued by the patients and we therefore request that all friends and relatives respect this.
Ward facilities:
Clothing and laundry:
Drug rounds
Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.
Doctor's ward rounds
You'll be looked after by a team of doctors led by a consultant.
On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.
Please note you may not see your consultant everyday.
These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.
Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.
Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.
End of your stay with us
Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.
You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.
The hospital doctors may want to see you in their outpatient clinic at a later date.
Visiting hours for G5:
Please telephone the ward
Infection control
We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.
Hospedia (the bedside phone system)
Each patient has their own personal telephone number.
If you don't know their personal telephone number you can call the Hospedia Customer Care Team:
0870 212 1234 (calls charged at national rate).
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)