CUH

K3 - Cardiology and general medicine

Wards at Addenbrooke's

Ward: K3

Box: 264

Cambridge University Hospitals NHS Foundation Trust

Hills Road,

Cambridge,

CB2 0QQ

 

Enquiries: 01223 256 313

 

 

About the ward

 

Ward K3 is a 21 bedded ward dedicated to cardiology and clinical pharmacology.

 

Patients come to Ward K3 from a number of different routes:

  • Admitted as an emergency via Accident and Emergency (A&E)
  • Referred from Cardiology Outpatients
  • From other wards in the hospital including CCU, Ward K2 (invasive cardiac services) and the general medical wards. 

 

Finding K3

 

Ward K3 can be found on level 3 of the hospital.

 

From the main hospital entrance: Upon entering main reception turn right into the concourse and bear left towards the lifts. Take the lift or the stairs directly to level 3. On exit exiting the lift/stairs, turn right and then take the first left. K3 is situated half way along the corridor on the left hand side.

 

For security, there is an intercom at the ward door.

 

If you are visiting a patient who is likely to be hospitalised for two weeks or more, you can get a discounted parking ticket from the main reception. This allows you to exit from the car parks for 14 consecutive days from the day you validate the ticket.

 

> Finding us - Parking ticket discounts

 

Staff

 

Nursing staff are organised into two teams (red and blue). When you arrive you will be allocated to either of these teams, identified by the colour of the folder at the end of your bed area. The named nurse responsible for your care will be identified on your locker board. The nurses looking after you on each shift will introduce themselves at the start of their duty, and will discuss the care that you will be receiving. They will also write their names on your locker board.

 

If you would like to find out 'who’s who’ on the ward, please see the ward notice board. It contains the names and pictures of the staff on the ward or ask for a ward leaflet.

 

On your arrival:

 

Head to the reception desk where you will be greeted by the ward clerk. They will ask you to sit in the day room or you will be shown to your designated bed space if it’s available.

 

Upon arriving to your bed space, please make yourself comfortable and a nurse from your designated team will orientate you to the ward.

 

Visiting hours:

 

Visiting hours are between 1000 - 1230hrs and 1430 - 2000hrs.

 

Only two visitors are allowed at one time.

 

When you have visitors, please be considerate of other patients, who may be feeling very unwell; a lot of noise or commotion may prevent them from resting.

 

To help us prevent the spread of any infections, please ask visitors to wash their hands and use the hand rub at the entrance to the ward on arrival and on leaving.

 

Food and drink:

  • Meal times are served at the following times:

  • Breakfast: 0800 hours

    Lunch: 1200 hours

    Dinner: 1800 hours

  • If you miss a meal please ask a member of staff. We may be able to order from the “missed meals" service (within hours)
  • You may be able to store refrigerated items, but this is not always possible.
  • We cannot reheat any food in the ward area
  • We are unable to microwave food for patients due to health and safety regulations.
  • Tea is served mid morning, afternoon and in the evening.
  • If you are on a special diet or therapeutic diet, the ward staff will contact our hospital dietician to arrange this for you. The dietician will also be available Monday–Friday to provide specialist information regarding your diet.

 

Ward facilities

 

We have a day room for patients and visitors' use, which has information about health issues and organisations associated with patient care.

 

Post is delivered twice a day to the ward. Outgoing post can be placed in the out tray on the reception desk.

 

Toilets on the wards are for the use of patients only. Toilets for visitors' use are situated in the C and D ward block and near the main hospital entrance.

 

Clothing and laundry

 

We encourage patients to wear daytime clothes when they feel able. We do not, however, have facilities to launder your clothes routinely. It is very helpful if relatives can take responsibility for this.

 

Drug rounds

 

Please try not to interrupt the nursing staff while they are doing the 'drug round' or checking medicines.

 

Doctor's ward rounds

 

You'll be looked after by a team of doctors led by a consultant.

 

On certain days the whole team will see you during what's known as the 'consultant ward round' and you'll have daily visits from at least one member of the team.

 

Please note you may not see your consultant everyday.

 

These visits aren't just for them to tell you things - they're an opportunity for you to tell them how you're feeling and ask any questions you may have.

 

Whenever a healthcare professional comes to see you during your stay, they should explain what they're doing or plan to do. If they don't - or you don't understand what they've said - don't be afraid to ask them to explain.

 

Many hospitals train student doctors on the rounds. If at any time you'd prefer they weren't present during your examination, let one of the nurses or doctors know.

 

 

End of your stay with us

 

Your staff will let you know in advance when you are likely to be discharged from the ward and will discuss with you how you will get home.

 

You will be given a supply of your medication your hospital doctor has prescribed and possibly a list to pass on to your GP.

 

The hospital doctors may want to see you in their outpatient clinic at a later date.

 

> Planning your discharge from hospital

 

 

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Visiting hours for K3:

1000 - 1230 hours

and

1430 - 2000 hours

 

No flowers allowed except in their own oasis/water

 


 

Related pages:

> Cardiology

> Coronary Care Unit (CCU)

 


 

Infection control

We are working hard to reduce avoidable infections and to provide a clean and safe environment for patients, their relatives and our staff.

 

> Infection control

 


 

Patientline (the bedside phone system)

Each patient has their own personal telephone number.

 

If you don't know their personal telephone number you can call the Patientline Customer Care Team:

0870 212 1234 (calls charged at national rate).

 

> Patientline

 


 

Concerns, comments and complaints

If you are unhappy with any aspect of your care or the service you receive in your Addenbrooke's outpatient clinic, please speak to a member of clinic staff as soon as possible.

 

If you feel they cannot help you, or you are not comfortable talking to them, contact the Patient Information and Liaison Service (PALS)

 

> PALS