Service overviewPatient information leaflets

Box 104,
Addenbrooke's Hospital,
Hills Road,
Cambridge CB2 0QQ

 

Tel: 01223 217 479
Fax: 01223 274 777

 

 

Patients' Medicines Helpline:

Tel: 01223 217 502

Mon–Fri: 0900 to 1700 hrs

 

 

 

Purpose and objectives:

 

To ensure excellent pharmaceutical care of patients and optimal use of resources committed to medicines and their use. This is achieved by meeting two objectives, namely to ensure:

• The efficient and economic procurement and distribution of medicines.
  

• The informed, safe and cost-effective use of those medicines.

In achieving our purpose and objectives, the following characterise our values and style of work:

• Always acting in the interests of the patient and other customers;
  

• Acting both within the law and in keeping with professional guidance.
  

• Having a willingness to learn new techniques and keep up to date;
  

• Involving all staff throughout the Department in the development of service provision.
  

• Fostering an environment that encourages staff development.
  

• Teamwork with other professionals with whom we work.
  

• Striving to raise the profile of the Pharmacy Department both within and outside the Trust.

 

Patients' Medicines Helpline

 

Tel: 01223 217 502  

Mon–Fri: 0900 to 1700 hrs

 

medinfo@addenbrookes.nhs.uk

 

We endeavour to give clear instructions for all the medicines dispensed, whether it is given on the label or a patient-information leaflet, or verbally. Sometimes, you might have further questions that you wish to ask about your medicines such as:

• How and when to take them.
  

• The effects of taking them with other medicines.
  

• Whether you can drink alcohol with the medicines.
  

• Problems that your medicines can cause.

We regret that we can only advise you about the medicines that have been given to you at Addenbrooke's.

For advice about:

• Medicines prescribed by your own general practitioner (GP) or other doctor, please contact them directly with any questions.
  

• Your illness: again, ask your doctor - s/he will know your medical history.
  

• Other people's medicines; they should ask their doctor.

 

 

 

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