Addenbrooke's Hospital
Research and Development
The Rosie Hospital
Customer Services
Apprenticeships
This Apprenticeship teaches you the skills to provide excellent customer service, and can be applied to hundreds of job roles across the NHS.
Job details:
- Providing a courteous, efficient telephone and reception service to the public, patients and other Trust staff whilst working in a busy and challenging environment.
- An Apprenticeship lasts for 14 months and you will be employed by Addenbrooke’s on a 14 month fixed-term contract.
- You will study towards a NVQ level 2 and be fully supported in role with the aid of a mentor in your department and the Young Persons team. You will also gain a technical certificate and work experience through your Apprenticeship.
- You will be paid £100 a week for the first six months, and £120 a week for the remaining 8 months.
“I am thoroughly enjoying my apprenticeship and have come into a very welcoming team in Estates and Facilities - the Contact Centre Team are a lovely group of people and they are always willing to help me with the work that I’m doing. My mentor/ manager Heather Harman is very supportive and very helpful.
I have found my studying part very challenging. I enjoy being involved with the whole recruitment process and helping the new starters getting settled in. I would recommend the apprenticeships as they are a very good way to get in to a company and make your mark and prove yourself to an employer.”
– Ashleigh DeCordova
Linda Hering - Employee Development Manager
Contact the apprenticeship team:
Kate Gilhooly
HR Advisor Work Opportunities
(Apprenticeships contact)
apprentices@
addenbrookes.nhs.uk
Tel: 01223 349 385
Also on this site:
On other websites:
> Direct Government Apprenticeships
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