CUH

You made a difference: December award winners

December 2009

Gemma Starling, play specialist on F2

Christine Baines, Therapeutic Play Manager, said: "Gemma has worked really hard to develop the service, not only for the children and teenagers coming here but also their families. As a manager I'm extremely proud of what she has achieved."

 

Gareth Goodier, Chief Executive, told Gemma: "This is not the only month you've been nominated – in fact, it's the sixth time. It's absolutely remarkable for somebody to get this many nominations, and the fact that you've had three from colleagues and three from patients' relatives shows how much your work is appreciated."

 

Some of the comments included: "She is fantastic with our child and really cares" and "she made my brother feel special". One colleague commented that thanks to Gemma's therapy, "many of our young patients were able to get through their treatment without sedation".

 

Meryl Moore, Head of Children's Nursing, praised the work of the entire play therapy team over the course of a challenging past six months. "Gemma is very well regarded and respected. She is always happy and smiling, and the parents and children adore her. This award is very well deserved."

 

In receiving her certificate, Gemma said: "When I found out I'd won, to be honest I was very shocked because I couldn't do my job without all the members of the team. The nurses really respect what we're doing here."

 

Gemma Starling

Gemma Starling receives her award from Dr Goodier

 

 

Graham Brown, porter in the EAU department.

His manager, Barry Chandler, said: "When the call came to say that he had won, we thought out of all the team Graham would be one of the most deserving, because of his attitude. We're always talking about the Trust's values of kind, safe, excellent, but for Graham this just comes naturally."

 

Graham was nominated by his colleague, Libby Parkes, who said: "Every day, Graham has a smile on his face. Even though the pressure of working in A&E is high, I never hear him complain. He's a shining example of what we should be like at work – he's an ideal employee who just gets on with the job."

 

Graham thanked Libby and the EAU team for all their support: "You make it a happy place to work and makes it easier to do our job."

 

Graham Brown receives his award

Graham Brown receives his award

 

 

The other nominees were:

 

Manuela Agu, Recruitment Administrator, EUA
For excellent administration and organisational skills

 

Elizabeth Andersen, Clinical Trials Nurse, Cambridge Cancer Trials Centre
For continuing support and help to a patient and her husband

 

Christine Baron, Trainer, Learning Centre
For being hardworking and dedicated

 

Sandra Carter, Trauma Nurse Specialist, D8
For ensuring a patient was as comfortable and as pain free as possible, no matter how long it took

 

Joseph Cherian, Coronary Care Unit Charge Nurse, CCU, K3
For explaining everything clearly and being very knowledgeable

 

Angela Clark, Staff Nurse, D2
For always being alert, vigilent and catering for all the needs of the patients

 

Nicola Collis, Junior Sister, L4
For going that extra mile to look after a patient

 

Joanne Cox, Occupational Therapist, Occupational Therapy
For providing a friendly, excellent service and communicating well with a patient

 

Yvette Cresswell, Vascular Access Team Nurse Practitioner, Vascular Access
For excellent patient care

 

Simon Curtis, Car Park Marshall, NCP
For being considerate and compassionate in helping the relatives of a patient

 

Francesca Davidson, Senior Sister, Pain Clinic
For making an outstanding contribution to the Pain Clinic

 

Susan Dickison, Nurse, C7
For going beyond the call of duty to ensure patients are relaxed and comfortable in hospital

 

Frances Downing, HCA, Lady Mary Ward, the Rosie
For frequently offering help and assistance to a colleague

 

Dianne Driscoll, Sonographer, the Rosie
For being informative, helpful and excellent at her job

 

Lisa Dunlop, Paediatric Clinical Leader, Paediatric Recovery, main theatres
For always being so thoughtful, kind and considerate

 

Rebecca Ellis, Ward Sister, L4
For listening to a patient and reassuring them

 

Claudia Fihn, Housekeeper, Medirest
For always being so happy and helpful

 

Shirley Fordham, Staff Nurse, L4
For taking the time to listen to a patient

 

Emily Harman, HCA, C8
For being caring and willing to help at any time

 

Rebecca Harris, Staff Nurse, K3
For being cheerful and supportive to both staff and patients

 

Hilary Harte, Breast Care Nurse, Breast Unit
For always being available to give help and advice

 

Charlotte Hodgkin, Study Research Nurse, Oncology Day Unit
For always being there for a patient

 

Melody Hou, Technician, Sterile Services
For caring about her work and giving an outstanding performance

 

Luke Hughes-Davies, Consultant, Oncology (three nominations)
For help and support to two patients and for making a difference to a medical student

 

ICU, all ICU staff
For being compassionate and caring

 

Hayley Ives, Staff Nurse, L4
For being professional yet approachable

 

Ninfa Jarin, Staff Nurse, A3
For being kind to a patient's family and for excellent care of the patient

 

Christopher Jenkins, Pharmacist, Pharmacy Dept
For always going out of his way to help staff and patients

 

Michael Johnson, Domestic Assistant, Medirest
For being polite, helpful and very enthusiastic

 

Sue Kent, Sister, NICU, the Rosie
For explaining everything clearly and making the family comfortable when they needed it most

 

Roderick Lynn, Senior BMS Training Officer, Haematology
For knowledge, skill, patience and kindness

 

Elizabeth Malubay, HCA, M5 (nine nominations)
For being caring, friendly and supportive to patients and for making them feel comfortable, lifting their spirits and demonstrating compassion

 

Alix McNaught, Staff Nurse, C3
For being so kind and thoughtful

 

Carol McQuade, Breast Nurse Practitioner, Oncology
For kindness, expertise and professionalism towards a patient

 

Paul Meyer, Consultant, Medical Opthalmology
For being efficient and helpful

 

Ruth Moore, HCA, L4
For being discreetly helpful to a patient

 

Jenny Morgan, Ward Manager, C8
For promoting and encouraging teamwork, which has made the ward an enjoyable place to work

 

Janet O'Connell, Sister, NICU, the Rosie
For explaining everything clearly and making the family comfortable when they needed it most

 

Xiaomei Ouyang, Clinical Scientist & GI Physiologist, Gastroenterology/Motility (three nominations)
For being kind, gentle and caring to patients referred to CUH and for explaining an examination in a way that was easy to understand

 

Racheal Pinner, HCA, D9
For providing an extremely high level of care for patients and their visitors

 

Deborah Pitfield, Clinical Trials Nurse, Cambridge Cancer Trials Centre
For continuing outstanding support and help to a patient

 

Tanya Porter, HCA, D8
For being kind to a patient when off-duty

 

Heather Rayner, Specialist Nurse, the Rosie (two nominations)
For communicating well with a patient and her husband to ease their worries and also for being sensitive and efficient

 

Janine Robinson, HCA, G6
For being kind, caring and dedicated

 

Cassie Scott, Sister, NICU, the Rosie
For explaining everything clearly and making the family comfortable when they needed it most

 

Saeed Sheikh, Staff Nurse, C8
For helping a patient and treating them very kindly

 

Josh Simple, Staff Nurse, M5
For being very professional, caring and making a patient and his wife feel brilliant

 

Lotte Skjodt, Physiotherapist, Physiotherapy
For excellent patient care

 

Sebastian Starling, Ward Clerk, Clinic 1
For possessing an excellent telephone manner and always assisting another department with enquries

 

Ross Stone, Ward Clerk, Clinic 1
For being polite, calm and professional

 

Chin Swain, Midwife, the Rosie
For being brilliant

 

The Rosie Caesarean Team
For showing care, gentleness and support to a patient

 

Amy Wentworth-Edwards, Occupational Therapist, Occupational Therapy
For striving to improve patient experience

 

Ward L4, all staff
For making a patient's stay perfect

 

 

 

 

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