You made a difference’ winnersTeam award winners

Elizabeth Malubay

Elizabeth (or Beth as she is known to her colleagues) is a healthcare assistant who works with tracheostomy patients on Ward M5 in the Addenbrooke's Treatment Centre (ATC). She won this award after receiving an impressive number of nominations from colleagues and patients who praised her for her kind nature and helpful attitude at work.

 

She was overwhelmed with her prize and framed certificate and thanked everyone for their nominations, "I try and put myself in the patients position and feel what they are feeling - that way I know that I am doing my best for them. I'm very humbled to have won this award".

 

 

Ken Brock

Many of you will recognise Ken's friendly face as he's well known to staff for making and remembering their favourite cups of coffee. Ken, known to many as 'Ken the coffee man', has been working at the Trust for over 15 years as a valued member of the Medirest team, and he's won this award for his consistent and excellent customer service. He's thought of by his colleagues as a great role model and mentor for new staff.

 

Ken was delighted to receive his award, "It feels brilliant to win and to be recognised in this way."

 

To add to his achievements, you may have noticed Ken's new Costa pod that has landed in the staff area of the food court to speed up staff service and to allow visitors to the food court to benefit from shorter coffee queues. Ken's coffee pod will shortly be open to staff from 7:30hrs to 14:00hrs, Monday to Friday.

 

All the nominees...

Thank you to everyone for nominating, here are all the staff who nominated for the You Made a Difference award in February...

 

Elizabeth Crookes, Clinical Assessor, the Rosie
For improving the confidence and competence of a member of staff through delivery of excellent teaching.

 

Isabel Daniels, Manager, Clinical Governance & Audit
For being a supportive manager who never shuts her door or turns staff away.

 

Mark Davis, Porter
For handing in a sum of money he found.

 

Dru Goryn, Project Manager, Estates & Facilities
For demonstrating excellent project management skills during a recent refurbishment programme.

 

Neha Shah, Administrator, Clinic 1a
For delivering exceptional service which has enhanced the productivity and efficiency of the clinic.

 

Nigel Woodbridge, Porter
For being helpful and kind to patients.

 

Phillipa Adams, Physiotherapy Assistant, Hydrotherapy
For being cheerful, efficient and understanding how to motivate patients.

 

Tracy Brook, Ward Clerk, D10 & K3
For being a best ambassador by always smiling and offering great support to patients, their families and staff.

 

Yvonne Braithwaite, volunteer
For taking the time and care to delivery drinks to a patient.

 

Pat Cain, Nursing Assistant, C9/HDU
For supporting the family of a patient through the worst 48 hours of their life. For being caring and understanding.

 

Amy Carney, Staff Nurse, Oncology Centre
For being empathetic, kind and understanding to a patient which made all the difference to the treatment they received.

 

Sarah Donaldson, Dietician, Nutrition & Dietetics
For being very understanding and explaining DAFNE so well.

 

Helen Davies, Dietician, Nutrition & Dietetics
For being understanding and explaining DAFNE very well.

 

Dr Hugh Colvin, Ward M5
For delivering good care to patients.

 

Peter Haynes, Ward Manager, N2
For being a fantastic Ward Manager who always puts patients first.

 

Charlene Impey, Staff Nurse, IDA
For recognising and managing end of life symptoms promptly and effectively whilst maintaining the patient's dignity at all times.

 

Shan Lawrence, Physician's Assistant, Pathology Clinical Services
For making a patient feeling at ease when taking blood and nothing was too much trouble.

 

Lynda Mills, Ward Manager, Day Surgery Unit
For being an excellent motivator and clinical role model, working to a high standard without compromise.

 

Karen Rogers, Health Care Assistant
Foot Clinic/Wolfson Diabetes & Endocrine Clinic
For helping to co-ordinate the appointments for this busy clinic and for taking the time to get to know the patients as individuals.

 

Jackie Reynolds, Diabetes Specialist Nurse, Wolfson Diabetes & Endocrine Clinic
For being so helpful with DAFNE.

 

Joanna Sasson, Care Co-ordinator, Motor Neuron Disease Centre
For revolutionising the care of Motor Neuron Disease and building up the centre to be one of the best in the country. Leading on a successful bid to gain external funding for Allied Health Professional support in the centre, making a huge difference to the quality of life of patients.

 

Debbie Stanton, Advanced Speech & Language Therapist, Lewin Stroke & Rehab Unit
By improving the service to patients by influencing the refurbishment of the Lewin Stroke and Rehab Unit to ensure that different colours were used enabling patients to find their way more easily.

 

Gemma Starling, Play Specialist, Ward F2
For consistently working to a high standard, supporting the nursing team by distracting children with fun games, stories and singing during procedures.

 

Kate Wheatley, Nurse, ITU/John Farnham
For the outstanding care and compassion shown to patients and visitors.

 

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