You made a difference’ winnersTeam award winners

Debbie Jankowski, Glaucoma Specialist Nurse, Clinic 3

Debbie started at the Mill Road Maternity Hospital in 1979 and has worked for the Trust ever since, joining the Ophthalmology department in 1996 and being appointed as glaucoma specialist nurse in 2006.

 

Debbie is heavily involved in Vision 2020 through the Addenbrooke's Abroad programme, which gives nursing support to help reduce blindness in Botswana.

 

She was nominated for this award by Mrs Nunne, a glaucoma patient who wrote to thank Debbie for the kindness and concern she showed to her after she failed to arrive for her appointment.

 

Debbie took the trouble to contact Mrs Nunne to check that she was OK, as it was unlike her to miss an appointment. Not only did she do this but she re-arranged her appointment for the following week, during her own lunch break.

 

Mrs Nunne writes: "My transport didn't show up the first time and was late the second time and Debbie was so concerned for the double stress I had suffered. I am so thankful for her kindness. She so obviously loves her work!"

 

Consultant opthalmologist Keith Martin said: "Debbie has a job description... but then there's the work that Debbie actually does. In this case, there was a problem with transport. She sorted it out, then saw Mrs Nunne in her lunchbreak without saying anything to anyone. She is the first point of contact for all our glaucoma patients, and it really makes an enormous difference.

 

"Among the work she does is education and awareness, talking to patients, as well as getting the patient support group up and running. When we had patients from Botswana come visit us in Cambridge, she hosted them in her own home and looked after them. Debbie is a model for others in putting patients first, and making them the centre of everything that's done here in the Eye Clinic."

 

 

 

Janet Rand, Lead Counsellor Practitioner, Children's Services

Winner of employee of the month for her dedication and hard work with STARS charity and the family day for bereaved parents. Janet is on leave at present and will receive her award at a presentation on 02 November.

 

 

 

 

The other nominees were: 

 

Victoria Bailey, HCA, C8
For kindness and care towards a patient

 

Richard Bird, Staff Nurse, K3
For being a great nurse

 

Joy Bishop, Deputy Laboratory Manager, Cytology
For keeping staff motivated during many changes to working practices

 

Paul Boraks, Apheresis Coordinator, E10
For taking an interest in patients and creating a fun environment that is a pleasure to be part of for patients.

 

Andrew Bowles, Physician's Assistant, Pathology Clinical Services
For exemplary procedural skills and for always helping out colleagues

 

Geraldine Bradford, Community Midwife, Delivery Unit, The Rosie
For always being kind, helpful and supportive towards a patient

 

Katie Bradshaw, Radiology Nurse Specialist, Oncology
For always being kind, patient and willing to go the extra mile for patients and staff

 

Fran Bredin, Specialist Nurse, Gastroenterology (two nominations)
For being an inspiration to staff and patients alike. Also for listening to a patient's problems and offering advice

 

Lisa Brignell, Ward Manager, L5 Plastic Surgery
For a warm welcome and constant care

 

Diane Carpenter, Staff Nurse, D9
For ensuring that a patient was fully informed about what was happening to them, which meant they felt less helpless and terrified

 

Dr Anthony Coll, Consultant Physician, Metabolic Unit
For excellent patient care by answering questions incredibly well and possessing a fantastic bedside manner

 

Gary Colleary, Registrar, Clinic 1
For reducing a patient's stress levels by advising them of their operation date

 

Chris Davies, Housekeeper, Medirest
For making a patient feel very comfortable

 

Everyone at Addenbrooke's Hospital
For all staff being so friendly and caring while getting a patient back to good health

 

Nicola Fearnhead, Consultant Colorectal Surgeon, General Surgery
For being so cheerful, confident and honest with a patient that it took away any fear he had

 

Ann Fox, Bed Manager for C4 & Level 7, Trauma & Orthopaedics
For being reliable, conscientious and hard working

 

Polly Garlano, HCA, C8 (two nominations)
For being kind and helpful, always smiling and for nothing being too much trouble

 

Dr Helen Hatcher, Lead TYA Oncology, Oncology
For dedication to TYA services, patients and staff

 

Roxaine Hill, Moving and Handling Nurse Specialist Advisor, Risk Management
For listening to another staff member and treating them with respect

 

Deborah Holland, TYA Nurse Specialist, Oncology
For dedication and hard work to establish and provide a Teenage and Young Adult service within Oncology

 

Laura Jackson, HCA, PSSU (J3)
For helping a patient to feel welcomed and relaxed, avoiding what could have been a very traumatic experience

 

Mick Law, Cook, C2
For providing an excellent service to children with cancer

 

Anne Limon Duparcmeur, Student Nurse, D9
For reassuring a patient and always taking time to listen

 

Zanna Makarusina, Ward Assistant, Endoscopy/General Wards
For hard work, dedication and for being very friendly and approachable

 

Elizabeth Malubay, HCA, M5 (two nominations)
For being an angel to all and for attending to a patient's physical and spiritual well being

 

Jamie Malyon, Relief Receptionist, Clinic 2
For being cheerful and polite towards a patient

 

Christine McGowan, Team Leader, Senior Medical Secretary, Neurosurgery
For wise counsel and always having the time to help junior colleagues

 

Joe McVeigh, Car Park Marshal, Security
For always having a smile and a welcoming manner for patients and visitors

 

Dr Paul Meyer, Consultant, Medical Opthalmology (two nominations)
For excellent patient care, and for being courteous at all times and treating a patient in a respectful manner

 

Dr Stephen Middleton, Consultant, Gastroenterology
For being welcoming, thorough, calm and gentle

 

George Mihai, Staff Nurse, F4
For being outstanding in the care of a patient and for following up on subsequent investigations

 

Jerry Msipa, Staff Nurse, Emergency Dept
For being kind, efficient and reassuring to a patient and his partner

 

Steve Ney, Senior Charge Nurse, A5
For the ability to remain calm and take appropriate action coupled with a buoyant nature, which reassured a patient and his family

 

Radiology Dept
For all staff being so patient and caring, which meant the MRI was not as bad as a patient feared

 

Radiotherapy Dept
For dealing with a patient in a sensitive way and for being warm, friendly and supportive at all times

 

Dorcas Santos, Staff Nurse, D9
For being kind and reassuring to a patient

 

Julia Sesay, Staff Nurse, F4
For kindness and for showing interest and concern towards a patient

 

Karen Sherbourne, Sarcoma Nurse Practitioner, Oncology
For always being there for a patient

 

Liz Shipp, Junior Sister, C3
For being very patient and explaining everything to a young patient who had developed a fear of being in hospital

 

Zenzo Silape, Staff Nurse, G4
For being patient and empathic towards the family of a dying patient

 

Lyndsey Slack, Junior Sister, C2
For professionalism and sincere kindness to a patient and her family

 

Marian Spiers, Junior Sister, F4
For showing such concern and kindness to all

 

Peter Stevenson, Concourse Cleaner, Compass
For being hardworking and keeping the concourse area spotlessly clean

 

Mandy Sunley, Junior sister, A5
For consistently dedicated care and conduct

 

Rachel Tate, Staff Nurse, N3 Respiratory Unit
For being approachable, caring and possessing excellent customer service skills

 

Theresa Tate, Midwife, Lady Mary Ward, the Rosie
For always being friendly and warm towards a patient

 

Coorban Terese, Staff Nurse, G3 (two nominations)
For being helpful, approachable and caring towards a patient and her daughter and also for showing great compassion towards a patient and her family

 

Nigel Tyler, Senior Anaesthetic Practitioner, Main theatres
For continually being a calming influence to extremely anxious patients

 

Chrissie Upton, Ward Clerk, C10 (two nominations)
For being kind, thoughtful, always smiling, and happy to help out others

 

Emma Williams, Staff Nurse, M4
For always being totally professional and genuinely caring for a patient's welfare

 

Anne Woodall, Paediatric Bed Manager, Children's Services
For working tirelessly to ensure Children's Services runs as smoothly as possible

 

Natalie Woodhouse, Midwife, Delivery Unit, the Rosie
For being calm, reassuring and explaining everything to a patient

 

 

 

Back to top