You made a difference’ winners

This month 60 members of staff were nominated.

 

The winners:

 

Sue Jaques, Midwifery Care Assistant, The Rosie

Sue joined the Trust a year ago after many years as a care worker in the neurology and mental health fields. She received two nominations: one from her manager, Celia Nicol, and the other from midwife Rachel Kirk. Both nominations focus on Sue's enthusiasm for her role, for being professional, polite and caring at all times and being able to communicate well with both staff and patients.

 

In addition, the paediatricians recently congratulated Sue on noticing and reporting on a baby who was feeding poorly and had an unusual lump. This turned out to be a fractured clavicle.

 

Celia said: "There is always so much to learn with a new job, but Sue has tackled it quietly, but with oodles of confidence. She is like a sponge, soaking up everything to deliver the standard of care that we expect. She's always willing to go the extra mile with a smile. She is a fabulous role model and has been an inspiration to numerous members of staff."

 

Sue said: "This job is different, but I really enjoy it. You come across issues that you've dealt with before that you can use here, such as mental health. At the Rosie you get so many opportunities for developing your career - they really help and support you - especially my mentor Liz Crooks - to do the things you want to do."

 

 

 

Angie Youngs, Paediatric Diabetes Nurse, Weston Centre

Angie has worked here since completing her training in 1986 and has been based in the Weston Centre for almost five years.

 

Angie was nominated by a 14-year-old patient, Hannah Day. Her nomination reads: "Angie has always been there through thick and thin for me and has helped me improve my diabetes so much. When I was first diagnosed I was so scared but you could always guarantee that Angie would come bustling into the room with a great big smile on her face.

 

"She has made my year. She is always on the end of the phone when I have any problems and is always excited to see me when I go to clinic. My parents would agree that she has changed me a lot from a scared, useless diabetic to a confident well controlled diabetic. Thank you so much!"

 

 

The other nominees were:

 

Georgey Abraham, Staff Nurse, EAU (three nominations)
For showing kindness and explaining things in great detail and also for being happy and making patients feel relaxed

 

Bincy Alias, Staff Nurse, C8
For care and support to a colleague

 

Mike Apps, Staff Nurse, D8
For reassuring a patient about their surroundings and for being attentive and caring

 

Peter Baker, Operating Dept Orderly, ATC Theatres
For always smiling, being pleasant and polite

 

Teresa Bavister, Housekeeper, D8
For going the extra mile to ensure patients receive what they have requested

 

Yvonne Braithwaite, Volunteer, Oncology - Day unit
For being so polite, helpful and ensuring everyone feels relaxed in the unit

 

Denise Bristow, Staff Nurse, C4
For being so kind and professional to patients at all times

 

Mr Nigel Bullock, Surgeon and Consultant of Urology, M4
For explaining the operation/treatment fully to a patient and their family to ensure they were relaxed

 

Janette Clark, Nursery Nurse, SCBU
For being kind and helpful and building a patient's confidence

 

Dr Anna Cockell, Consultant, Fetal Assessment
For being unfailingly kind, calm, informative and reassuring

 

Marcelino Cordero, Ward Assistant, K3
For being incredibly hard-working, ensuring the clinical areas are immaculately clean while always being cheerful and friendly

 

Edel Costello, Nurse Practitioner, C8
For always being professional and caring, ensuring everything is explained in detail to put the patients at ease

 

Dr Cox, Oncology
For listening to a patient and giving honest, informative answers

 

Dennis Edwards, Orthopaedic Surgeon
For being friendly and always explaining everything in detail to ensure the patients feel at ease

 

Alison Finch, Link NVQ Assessor to Main Theatres, The Learning Centre
For professionalism and enthusiasm in her role

 

Kim Grigsby, ATC Theatres Manager
For being extremely approachable, supportive and encouraging towards staff

 

Sibelle Hassan, Staff Nurse, L5
For providing excellent care during a patient's recovery

 

Carla Hayes, Staff Nurse, NCCU
For being a kind, caring and skilled nurse

 

Dr Luke Hughes-Davies, Consultant, Oncology
For being polite, informative and caring

 

Glyn Johnson, Supt III Radiographer, MRI
For providing excellent care to a young patient who was very nervous prior to his MRI scan

 

Fiona King, Radiographer, Oncology
For providing sound knowledge to a patient

 

Clare Laxton, Nurse, Oncology
For being caring and helping patients whenever they need it

 

Emma Lofthouse, Doctor, EAU
For being kind, efficient and having a sense of humour

 

Elizabeth Malubay, HCA, M5 (four nominations)
For ensuring each patient receives individual, unique care according to their needs and also for being friendly, cheerful and kind to all

 

Donna Martin, Receptionist, EAU
For always being helpful, polite and willing to share her knowledge

 

Donna McClenaghan, Staff Nurse, C9
For being kind and caring towards a patient

 

Dr Ultan McDermott, Consultant, Oncology
For being caring, positive and informative to patients, ensuring they do not feel like just a number

 

Karen McGathen, Staff Nurse, L5
For making patients feel like people and ensuring their stay is a relaxed one

 

Carol McQuade, Breast Nurse Practitioner, Oncology
For being caring, approachable and informative

 

Rachel Mitson, Receptionist, EAU
For always being happy to help others

 

Eve Moles, Student Nurse, D5
For being extremely professional, kind and caring, having natural kindness which helps the patients' well-being

 

Dr Xiaomei Ouyang, Clinical Scientist, Gastro/Motility (two nominations)
For ensuring patients are well informed about the procedures and also for putting patients at ease

 

Lorna Rees, Therapy Radiographer, Oncology
For bringing a personal element to a patient's treatment

 

Andy Scott-Donkin, Staff Nurse, D7 (IDA)
For excellent patient care by being thoughtful, caring and communicating well

 

Marian Spiers, Sister, F4
For being dedicated to patients, visitors and all members of staff around her

 

Angela Stewart, Appointment Centre Co-Ordinator
For caring for each patient and going the extra mile to meet their needs

 

Kerry Stubbington, Midwifery Sister-Diabetes Lead, Rosie
For being so kind and caring and going out of her way to ensure patients feel reassured and cared for

 

Siobhan Sykes, Senior Sister, JF ICU
For being an inspiration to the team

 

Regina Torok, Receptionist, Contact Centre
For being incredibly helpful and supportive

 

Rosie Tween, Lymphoma and CLL Clinical Nurse Specialist, C10
For being supportive and friendly to a patient

 

Bonnie Watson, Health & Wellbeing Communications Coordinator, Communications
For having energy and enthusiasm for her role and for excellent organisational skills

 

June Waugh, Senior Nurse, Clinic 2A
For being helpful and very kind, ensuring patients feel relaxed

 

Dr Charles Wilson, Consultant, Oncology (two nominations)
For being very helpful, patient, kind and caring and also for helping a family come to terms with their relative's illness

 

Cathy Woods, Bank Nursing Assistant, D9
For being efficient and having a superb attitude

 

Anne Woolard, Domestic Assistant, Level 1
For working hard and maintaining a helpful, friendly disposition

 

 

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