You made a difference’ winnersTeam award winners

This month the judging panel received the 1,000th nomination since the awards were launched in March 2009. There were 63 nominations considered in October for the You Made a Difference award.

 

The winners were Jo Fielden, Medical Secretary, Medical Secretaries' Office, Cambridge Eye Unit and Senior Sister Claire Cowling from ward D6 Haematology.

 

 

Jo Fielden

Jo joined the Trust in 2005 and is responsible for administering all aspects of the Age-Related Macular Degeneration service within the ophthalmology department. This includes tracking patients' treatment pathways and organising dates for both outpatient and inpatient procedures. She also provides medical secretary support for the Medical Retina service. 

 

She was nominated by her colleague Linda Proctor who described Jo as her 'role model'. In her nomination she said: "It never ceases to amaze me in our working day how calm and professional Jo always seems to be in what I perceive to be the most difficult and demanding secretarial role in Ophthalmology. She never gets flustered and treats patients and colleagues with the utmost respect even though she has a really heavy workload."

 

Jo's line manager, Jan Munro, and her manager Rose Ewans fully support Jo's achievement and said she regularly goes 'the extra mile' to provide a personalised service for patients.

 

 

 

Claire Cowling

Claire began her career with CUH in 2003 as a junior sister on C10. Following promotion to Senior Sister in 2008, she was greatly involved in the final decisions and preparations for the opening of Ward D6 Haematology and was instrumental in building the nursing team.

 

She received two nominations from colleagues including one from Junior Sister Jo Harris on behalf of the whole nursing team. Claire was described as a 'brilliant manager' who is 'always professional, encouraging, positive and a great role model'.

 

Jo said: "She has recently supported all of her staff to cope with some challenging issues, putting staff before herself and ensuring patients' safety and excellent standards of care are maintained."

 

Claire's dedication to her staff was recognised by Helen Oakley, SCN, Oncology who said: "Claire has great integrity, is well liked and more importantly well respected by her colleagues and patients. The nursing team are extremely loyal to her and always work very hard to deliver what she asks of them."

 

 

 

 

The other nominees were:

 

Georgey Abraham, Staff Nurse, A & E (2 nominations)
for being helpful and caring to one patient and for being attentive and caring to another.

 

Dr Tev Aho, Consultant Urologist, Urology
for excellent communication and surgical skills.

 

Dr Catherine Aiken, Speciality Registrar, Daphne Ward
for showing compassion and understanding.

 

Katherine Archer, Oncology Volunteer, Volunteer Services
for being kind and taking notice of a patient who required extra assistance.

 

Paul Balls, Waste Collector, Estates & Facilities
for being friendly, pleasant and very helpful to another department.

 

Jackie Bareham, Staff Nurse, Ward A4
for being professional, caring and always ready to help.

 

Helena Bennett, Prep Clerk, R3 Neurosciences
for being conscientious, thorough and always willing to help colleagues.

 

Diane Bradford, Physician's Assistant, Pathology Clinical Services
for assisting a patient when ward staff were busy.

 

Katie Bradshaw, Oncology Radiographer, Specialist Oncology (Gynae)
for showing such kindness and care.

 

Kornelia Busova, Staff Nurse, Daphne Ward
for showing constant professionalism, understanding and warmth.

 

Susan Campbell, Accounts Payable Manager, Finance
for being kind, friendly and helpful.

 

Linda Collard, PC Support Engineer, IT
for being exceptionally helpful and polite.

 

Denise Coombe, Assistant Admissions Co-ordinator, Oncology Day Unit
for always being helpful and cheerful.

 

Suzanne Curran, Endocrine Nurse Specialist, Wolfson Diabetes & Endocrine Clinic
for being a very kind and compassionate person.

 

Undrea Cuthill, Admissions Co-ordinator, Oncology Day Unit
for always giving visitors a warm and friendly greeting.

 

Paul Dowd, Shift Technician, Estates & Facilities
for quickly evaluating and acting upon an emergency situation.

 

Steph Fairbain, Hospital Play Specialist, D2
for being patient, caring and possessing excellent communication skills with young patients.

 

Christine Fisher, Clinic Administrator, Nuclear Medicine
for being thoughtful to patients by making them feel at home and always making sure they have access to the information they need.

 

Mr Paul Gibbs, Consultant Surgeon, Transplant
for excellent communication and clinical skills.

 

Colin Hamilton, Physiotherapist, Physiotherapy
for being kind, caring and professional.

 

Marion Hind, Personal Assistant, Gastroenterology
for being a great manager and showing dedication to the Trust.

 

Paul Howells, Assistant Administrator, Gastroenterology
for taking the time to show a patient the way to a clinic.

 

Dr Luke Hughes-Davies, Consultant, Oncology (2 nominations)
for exceptional kindness to the family of a terminally ill patient. Also for giving another family hope.

 

Mary Hulett, Sister, R3 Neurosciences
for being kind and helpful to another department.

 

Tracey Jarvis, Prep Clerk, Clinic 2A
for assisting another department when they needed additional support.

 

Shan Lawrence, Physician's Assistant Team Leader, Pathology Clinical Services
for demonstrating excellent clinical and communication skills.

 

Elizabeth Malubay, HCA, C7
for being kind, caring and compassionate, making sure each patient feels special.

 

Raeleen Marshall, Practice Development Nurse, JVF ICU
for always being ready to help support and teach all members of the team.

 

Nataliya May, Junior Sister, ACCI
for despite being very busy when on ward A4, always making time for a caring word.

 

Linda McNally, Phlebotomist Technician, Oncology
for demonstrating excellent clinical skills.

 

Prof David Menon, Anaesthesia
for providing outstanding leadership to the NCCU team.

 

Penny Nixon, Senior Physiotherapist, Physiotherapy
for being very kind and encouraging whilst showing great empathy.

 

Dr Xiaomei Ouyang, Clinical Scientist, Gastroenterology/Motility
for making an unpleasant procedure more bearable.

 

Jason Papworth, Domestic Assistant, C6
for taking pride in his work and being a committed member of the team.

 

Kae Rake, Ward Clerk, R2
for being an effective, efficient and caring person who goes out of her way for patients, relatives and staff.

 

Johanna Read, Staff Nurse, COU
for being enthusiastic, attentive and for possessing a positive attitude.

 

Samantha Richardson, Staff Nurse, SCBU
for providing excellent care to a premature baby and also for looking after the parents.

 

Silvia Rodrigues de Carvalho, Staff Nurse, A4
for being a thoroughly professional and caring nurse.

 

Avijit Saha, Housekeeper, A3 (4 nominations)
for demonstrating dedication and enthusiasm to his job role, for providing an excellent service, for always being cheerful, attentive and caring and for brightening everyone's day.

 

Sarah Smith, Teenage & Young Adult Cancer Nurse Specialist, Oncology (Oasis)
for making a patient's stay during a bone marrow transplant very pleasant and comfortable.

 

Regina Torok, Receptionist, Switchboard (2 nominations)
for being friendly and also for being approachable.

 

Dennis Ventura, Charge Nurse, D9
for acting immediately and for being kind and considerate.

 

Maria Voller, HCA, C4
for making a difference to a patient.

 

Sam Warner, Telephonist, Contact Centre
for being very helpful and always smiling.

 

Gillian Wilkins, Staff Nurse, Lewin Stroke & Rehab Unit
for always being cheerful which reduces the stress levels of the department.

 

Emma Williams, Staff Nurse, M4
for smiling and making a patient and his family feel very well cared for.

 

 

 

Back to top