You made a difference: April award winners

There were over 56 nominations considered for April's award.

 

The winners were Linda Warner, staff nurse, and Clarence Yapo, staff nurse.

 

Linda Warner

 

Linda joined Ward A3 as a staff nurse in December 1999 and will soon take up a new post as a discharge planning and infection control nurse working across all wards in neuro.

 

 

Her nomination, received from student nurse Alena Dzambikova, was read out by Ruth Murphy, director of communications: "I would like to nominate Linda for her outstanding role as a mentor. She has shown great dedication to students by always 'going that extra mile', and has been an exceptional role model by always being kind and compassionate. She has given me lots of inspiration and knowledge in transition to become a good staff nurse."

 

Also singing her praises was senior sister Michelle Reeve, who commended Linda on her calm and kind approach to patients, and revealed that "she has recently won Mentor of the Year award, which just demonstrates her commitment to her role as mentor."

 

On accepting the award, Linda said, "I'm absolutely thrilled and overwhelmed. I am doing a job that I really love, and I especially enjoy working with students to invest in their futures."

 

Clarence Yapo

 

 

Clarence, a staff nurse in the Programmed Short Stay Unit, has received four nominations since the You Made a Difference awards began.

 

Two of these nominations were received from his colleague Paul Moore, and from Mrs Davies, following her husband's visit to PSSU. Paul commented that "Clarence is an exceptional staff nurse. He always puts his patients first and has very high standards of what needs to be done to ensure the best patient outcomes."

 

Read by Ruth Murphy, the nomination from Mr and Mrs Davies said: "Having had more experience of hospitals than I would wish – it has been so refreshing to meet Clarence. He is genuinely warm, kind and his treatment is of first class professionalism. Clarence is deeply caring and loves to help others and so ensures his patients get the highest standard of care possible. A truly excellent nurse!"

 

On receiving his award, Clarence thanked those who had spoken highly of him and declared winning "a wonderful experience. I feel blessed and touched to realise that someone outside my own little world thinks I am special. I am greatly honoured and will treasure this award for the rest of my life.

 

"I do take pride in caring for my patients with the highest commitment. When patients come into my care, I can't always make them feel good but instead I can make them feel better by giving emotional support and encouragement. To be a good nurse is a calling."

 

Clarence also spoke of his gratitude to his colleagues, thanking them for their support and kindness. "It's been a pleasure working in this world-class university hospital, especially with those people I have worked with over the past twelve years. They are like my family and I am very proud to be a part of Addenbrooke's hospital."

 

The other nominations considered this month were:

 

Dr Nadeem Abdullah, Consultant paediatrician, Paediatric Diabetic and Endocrinology Clinic
for working tirelessly in helping to set up the paediatric diabetes network

 

Vicky Adby, Health Care Assistant, Lewin Stroke & Rehab Unit (3 nominations)
for being a wonderful carer, for being polite and smiling a lot and also for being kind and helpful on every shift

 

Lesley Ashley, Clinic Coordinator, Oncology
for always being pleasant and remembering a patient's name

 

Corrine Bailey, Trainee Audiologist, Audiology
for showing immense patience and respect to an elderly patient

 

Sharon Baker, Assistant Practitioner, Wellcome Trust Clinical Research Facility
for being supportive to a colleague, making her feel welcome upon return

 

Dr Rubika Balendra, Foundation House Officer, Neurology
for providing a constant source of comfort and keeping the family fully informed of on-going tests and investigations

 

Shan Barkley, Health Care Assistant, D5 - PSSU
for being understanding and kind

 

Amy Brighton, Midwife, Rosie Delivery Unit
for being really kind and supportive during a baby's birth

 

Dr Andrew Carmichael, Consultant, D5
for demonstrating excellent patient care by being kind, caring and professional

 

Nicki Clarke, Junior sister, NICU - Rosie SCBU
for providing exceptional support to the parents of babies in her care

 

Janine Crick, Ward Clerk, D8

for being consistently polite and helpful to the public, staff and patients alike

 

Undrea Cuthill, Admissions Co-ordinator, Chemo Day Unit
for making a patient feel welcome

 

Chris Dale, HCA, Accident & Emergency
for being kind, friendly and approachable to both patients and staff

 

Sam Dale, Housekeeper, D5 - PSSU
for being a considerate, caring and efficient member of staff

 

Rory Drainer, Orthotic Technician, Clinic 9 - Rehab Centre
for consistently delivering a high standard of care

 

Amy Francis, Clinical Practice Assessor, Employee Development
for being professional and knowledgeable in assisting an HCA with their NVQ3

 

Sally Gardiner, HCA, G4
for always giving support and encouragement to a patient

 

Emma Gaunt, Housekeeper, Medirest
for showing great kindness and compassion to patients

 

Jan Gibbs, Community Midwife, The Rosie
for finding the time to teach, motivate and encourage a colleague with their personal development

 

Clementine Gillick, Staff Nurse, Endoscopy/L5
for taking excellent care of a frightened patient

 

Bethan Godfrey, Staff Nurse, K3
for going the extra mile to ensure a patient received the treatment they required

 

Joanne Govier, Midwife Delivery Unit, The Rosie
for being friendly, patient and respectful

 

Colin Hamilton, Physiotherapist, Physiotherapy
for demonstrating Trust values when helping a lady who had fallen

 

Peter Haynes, Senior Charge Nurse, Ward N2 - Infectious Diseases
for being very helpful and friendly to a family and the patient

 

Robert Hill, Medical Records Clerk, Medical Records
for always being pleasant, polite and going the 'extra mile' to find missing notes

 

Jennifer Hilton-Thomas, Training Manager, Employee Development
for always being helpful and encouraging

 

Charlotte Hodgkin, Senior Research Nurse, Ovarian Cancer Research
for being extremely caring, considerate and organised

 

Julianne Hodgson, Health Care Assistant, Oncology
for being calm, efficient and jovial

 

Mark Hooper, Receptionist, Medical Records
for being patient and helping a new staff member to settle in

 

Paul Howells, Receptionist, Clinical Investigation Ward
for being welcoming and happy to help

 

Hannah Jackson, Health Care Assistant, D7
for being attentive and considerate

 

Jayne McMillan, Physician's Assistant, Pathology Clinical Services
for always being cheerful and extremely helpful

 

Kevin McNally, Community Optometrist, Clinic 3 - Eye Clinic
for demonstrating excellent care and communication skills with patients

 

George Mihai, Staff Nurse, EAU 4 - Acute Medicine for the Elderly
for being supportive and helpful to both patients and staff

 

Jenny Pool, Nurse Specialist, Paediatrics
for always being available to give help and advice

 

Robyn Rash, Health Care Assistant, C5
for providing excellent patient care and being hardworking, helpful and

supportive to colleagues

 

Elaine Reid, Pleural Lung Nurse Specialist, Respiratory Medicine
for always providing excellent help and advice

 

Jane Robinson, Leadership Development Advisor, Leadership and Management Development
for helping a new member of staff to settle in and for demonstrating excellence with her hard work and dedication to her own role

 

Wayne Saltzer, Domestic Assistant, Clinical Genetics/Genetics Labs: ATC Level 6
for being cheerful, polite and performing duties to a very high standard

 

Theresa Sharpe, Senior Sister, Emergency Department
for working exceptionally hard to set up and lead the training of the Trust's CBRN team

 

Benjamin Smith, Clinical Nurse Specialist, Stoma Care
for demonstrating excellent communication skills which made a huge difference to the whole family

 

Lisa Smith, Medirest Ward Assistant, Lady Mary Ward, The Rosie
for caring for staff and patients alike in a compassionate manner

 

Gemma Starling, Play Specialist, F2
for helping to make a patient's experience less upsetting or stressful

 

Dr Mark Toshner, Clinical Lecturer, K3/CCU
for being clear yet compassionate and showing exceptional care within a highly technical environment

 

Marketa Turonova, Clinic Administrator, Clinic 3 - Eye Clinic
for giving all patients a lovely smile and paying them full attention

 

Paloma Valdes, Junior Sister, Main Theatre Recovery
for always being supportive and helpful

 

Tracey Wilson, Medical Secretary, Radiology
for going out of her way to help patients

 

Jo Wilson, Team Leader, Occupational Therapy
for being kind, thoughtful and working hard to find a solution