You made a difference’ winnersTeam award winners

There were 45 nominations considered for January's award.

 

The winners were Vicky Page, HCA acute medicine for the elderly, and Gavin Arbon, HCA on A4.

 

Vicky Page

Vicky joined CUH five years ago as a Health Care Assistant in DME, and has spent the last three years in Acute Medicine for the Elderly.

 

She has successfully undertaken her NVQ level 2 and 3 HCA training and is responsible for delivering nursing care to a group of elderly patients under the guidance of trained nurses.

 

Vicky was nominated for the award by staff nurse Alison Cook who was impressed with Vicky's caring attitude towards an anxious patient.

 

The nomination read: "Vicky took her time to listen to him and reassure him and to contact the patient's son. Although it was busy, Vicky took this extra time to listen, even though she was helping two teams out who were short of one HCA. Vicky is always on hand to listen to patients, she remains sunny and professional as well as kind. She always goes beyond the call of duty for both her colleagues and patients."

 

Georgina Forbes, Vicky's manager, describes her as an 'excellent team member who is always very supportive of her work colleagues'.

 

She said: "Vicky is a hardworking and caring member of staff, who is always professional, organised and tries to maintain very high standards of care in often very busy and difficult situations."

 

 

 

Gavin Arbon

Gavin joined CUH as a HCA on Ward A4 in 2008. He performs all nursing duties with neuro patients and teaches specialling on corporate induction.

 

Ward clerk Carol Thurgood nominated Gavin for a YMD award for the caring way he dealt with a confused patient who had to be specialled. She told how Gavin treated the patient with 'great respect and dignity'. Staff found it difficult to calm the patient down when he was being transferred to another hospital so Gavin went with him even though his shift had finished.

 

Her nomination said: "I have seen examples of Gavin's kindness in all of the patients that he looks after. He has a great deal of patience and treats each patient as an individual, and an adult person."

 

 

At Gavin's presentation Senior Sister Nicola Owen praised Gavin's dedication to patients and their families. She said: "He truly deserves this award. He's the epitome of kind, safe and excellent. I'm proud to tell everyone he works on A4."

 

On accepting his award Gavin thanked his colleagues on A4 for being such a fantastic team to work with. Afterwards he said: "It's quite overwhelming to have won. I thought it was great just to be nominated. It's fantastic."

 

Gavin hopes to go on to do nursing and also has exciting times ahead in his personal life as he marries fiancee Katie in October.

 

 

Back to top

 

The other nominees for January were:

 

Georgey Abraham, Staff Nurse, Accident & Emergency (2 nominations)
for being very considerate, treating a patient with respect and kindness and also for being kind and caring

Indira Anujan, Staff Nurse, Day Surgery ATC
for being attentive and showing great patience and kindness

Margaret Barfield, Housekeeper, D9
for being very kind and friendly

Elizabeth Barlow, Phlebotomist, Clinical Pathology Services
for demonstrating excellent care of patients

Tom Bennett, Associate Director of Operations, Operations Centre
for supporting staff in the discharge lounge by making cups of tea for the patients

Dr Amir Bhanji, Renal SPR, C5 (2 nominations)
for showing a relentless pursuit of excellence and also for being approachable, kind, caring and considerate to patients

Raj Boodoo, Charge Nurse, A5
for being helpful, informative and caring

Joy Bray, Specialist Mental Health Nurse, Mental Health
for providing never ending support to patients and staff

Sarah Chaney, Senior Sister, Ward C7
for being supportive to staff

Rhys Chisam, HCA, Ward C5
for supporting colleagues and being helpful to all team members

Jackie Deans, HCA, Day Surgery ATC
for being polite, understanding and easy to approach, making such a difference to a patient's stay

Margaret Ellwood, Receptionist, Clinic 32
for looking after the needs of patients in a welcoming yet efficient way

Matthew Fage, Staff Nurse, Chemo Suite Oncology
for responding helpfully to patients' queries in a sensitive yet humorous way

Gunter Franz, Staff Nurse, C8
for making a significant effort to increase patients' physical and emotional well being

Dr Anna Gomez, Consultant, Radiology Dept
for advising a patient in a calm and reassuring manner

Nicola Goodwin, Administrator, Staff Bank
for being friendly, reliable and always helpful

David Hardiman, Staff Nurse, D8
for remaining calm and delivering excellent care

Beverley Haynes, Tissue Bank Manager, Histopathology (4 nominations)
for being a kind and supportive manager

Michaela Hill, Staff Nurse, L4
for being incredibly sympathetic and kind to a patient

Lewis Hudson, HCA, Outpatients Clinic 8
for always being willing to help patients and staff alike

Shan Lawrence, Senior Physician's Assistant, Pathology Clinical Services
for always being kind, polite and caring towards patients and staff

Dr Hannah Missfelder-Lobos, Consultant, Fetal Medicine Dept
for excellent communication skills which made the patient feel involved and confident in the decisions made

Colin Norman, Admin Assistant, Risk & Patient Safety
for undertaking an additional task in a cheerful and productive way

Dr Xiaomei Ouyang, Clinical Scientist, Gastroenterology/Motility
for explaining test results in a way which was easily understood

Tom Porter, Physiotherapist, Physiotherapy
for always inspiring patients to reach their potential

Thomas Simons, Junior Sister, Critical Care Outreach (2 nominations)
for providing support to his colleagues

Diane Swinton, HCA, Day Surgery ATC
for always being willing to help others

Denise Wells, Pre assessment Nurse, Day Surgery ATC
for putting patients at ease and showing a professional image of the hospital

Caroline Wheeler, Radiographer, Radiotherapy Dept
for always being helpful and demonstrating excellent communication skills

Gemma Wicks, Occupational Therapist, Occupational Therapist
for providing excellent patient care

Dr Denise Williams, Consultant, PDU
for bringing a smile back to a child's face

Lisa Wood, Senior Sister, Critical Care Outreach
for being a great help to Ward D9 during a particularly busy weekend

 

 

Back to top