You made a difference’ winnersTeam award winners

There were 56 nominations considered for the You Made a Difference award this month.

 

The winners were Gianluca Strippoli, porter, and Diane Anstee, chief technician and deputy manager in the clinical neurophysiology department.

 

Gianluca Strippoli

Gianluca joined CUH in 2005 as a ward assistant before moving to the portering team in 2007.

 

Gianluca with his award and colleagues

 

Luca's nomination was kindly sent in by Carol Sloane, following the emergency admission of her son Glenn, who suffers from Hydrocephalus.

 

Read by Dr Archer, the nomination said: "Luca is a porter who went out of his way to settle my son on to ward M4. I knew that Glenn would have a difficult night ahead and when I informed Luca of my son's special needs he went around looking for things to keep him entertained in his room.

 

"Luca could have just delivered my son to the ward and left but he didn't - he took time to show us where to buy TV credit and he looked for some magazines. Thank you Luca, you made such a difference to both me and my son."

 

Praising the portering team, Simon Lewis, associate director of operational management, said: "It is very rewarding to hear that one of the team has gone the extra mile. Our porters are very busy and under a lot of pressure, but they always have the patients at heart. Well done Luca – I am very pleased to have you on the team."

 

Dr Archer echoed the sentiment by "saluting the portering team for their pivotal role within the hospital."

 

On accepting his award, Luca expressed his shock at winning: "I thought I would have gone unnoticed as I am so busy, and I never think about awards or being nominated for them.

 

"I am just so happy and pleased to have won."

 

Diane Anstee

 

Diane joined Addenbrooke's in September 1970 as a trainee neurophysiology technician. Whilst raising a family, she worked part-time in several departments around the Trust, including medical records, ward clerk for ITU and then as a cardiographer.

 

She returned full time to neurophysiology in June 1989, and in December 2001, took on the role of highly specialist practitioner & deputy department manager.

 

Diane's nomination came in from consultant Dr Andrew Michell who said: "Diane has worked exceptionally hard, and continually works well beyond what would be expected with very little recognition. She maintains an extremely upbeat temperament and sense of humour despite at times coping with great pressure.

 

"Diane is unfailingly kind, and frequently opts to wheel patients back to the wards. She frequently stays late to ensure ITU recordings are finished, or to complete inoperative monitoring, where her calm demeanour is especially appreciated.

 

"From a management perspective, she uses great common sense, prioritises with ease and has great respect from the whole department.

Without Diane's input the department would not be such a happy, well educated and cohesive place to work."

 

Andrew also referred to a quote from a reference about Diane, written by Peggy Hall (chief technician in the 1980's), who observed: "she is the nicest person I've worked with."

 

After receiving her award, Diane said: "I am flattered and honoured. I am not good at putting myself forward – I feel like I am just doing my job. All of my colleagues work hard and make it very easy for me.

 

"Thank you to everyone, you are all very kind."

 

 

 

Back to top

 

 

The other nominations for June 2011 were:

 

Cathy Andrews, Ward Clerk, Ward A5
for being supportive and always willing to help others

 

Richard Axell, Clinical Engineer, Clinical Engineering
for providing additional support to a department despite being on a day off

 

Linda Bavister, Senior Sister, Oncology Day Unit
for being a fantastic manager who is always cheerful and extremely helpful

 

Julie Benson, HCA, Ward C5
for providing extra assistance and carrying out duties to a high standard

 

Edson Bentley, Staff Nurse, Ward C7
for being a kind, caring and thoughtful person who is there to listen and give advice

 

Dawn Bradford, Staff Nurse, Clinical Investigation Ward
for working with professionalism, warmth and calmness and helping a patient feel secure and less scared

 

Gemma Bullen, Staff Nurse, Ward A3
for being caring and compassionate

 

Armee Calugay, Junior sister, Ward C5
for being professional, approachable and a joy to work with

 

Dr Samatha Clayton, Speciality Registrar, MSEU
for always being friendly and approachable to both staff and patients

 

Sarah Creeke, Audiologist, Audiology, Clinic 10
for being outstanding in dealing with patients and all technical issues

 

Heather Croton, HCA, Ward A4
for always having a smile for everyone

 

Rachel Curtis, Telephonist/Receptionist, Contact Centre
for being friendly and helping with car parking and directions

 

Jane Day, Specialist Nurse, Dermatology - Clinic 7
for being friendly and providing extra support

 

Jenny Edgar, HCA, Rosie/Outpatients (2 nominations)
for being kind, caring and considerate, going the extra mile for patients and staff

 

Carmen Elliott, Clerical Officer, Clinic 7
for always being helpful and gracious

 

Colm Fannon, Charge Nurse, NCCU (2 nominations)
for showing great empathy and professionalism

 

Geeta Ganagi, Staff Nurse, Ward G6
for always being pleasant, approachable and an excellent mentor

 

Patrick Gillespie, Consultant, Plastic Surgery, Clinic 7
for excellent communication skills and for being reassuring, happy and kind

 

Carlos Gonzales, Housekeeper, Medirest
for being friendly and particularly thoughtful to a lonely patient

 

Emma Harrison, MDT coordinator, Oncology
for being extremely thorough and conscientious

 

Robert Hill, Senior Co-ordinator-Medical Records, Patient Services
for being efficient, calm and friendly

 

James Hill, HCA, Wolfson Diabetes & Endocrine Clinic
for providing excellent care and for being very friendly

 

Jordan Holland, Clinical Support Worker, Clinical Radiology (2 nominations)
for being extremely helpful and efficient

 

Liz Knox, HCA, Ward C5
for demonstrating empathy, patience and an ability to work in a safe and careful manner

 

John Lamb, Junior Charge Nurse, Ward A4
for being organised and keeping patient safety in mind at all times

 

Andrea Langley, Payroll Office, Payroll
for being polite, friendly and going that extra mile to help

 

Bruno Mendes, Housekeeper, Medirest
for being polite and for providing an efficient and excellent meal time service

 

Dr Xiaomei Ouyang, Clinical Scientist, Gastroenterology
for demonstrating patience and for explaining things clearly

 

Nicola Owen, Senior Sister, Ward A4
for demonstrating excellent care to both patients and staff

 

Stephen Pye, Training Manager/Assessor, Learning Centre
for being friendly, approachable, presentable and professional

 

Shirley Reyes, Recovery Nurse, Theatre 17
for being very reassuring and comforting

 

Dr Clare Sander, Consultant Acute and Respiratory Medicine, MSEU
for being kind, helpful and informative

 

Jayne Sari, Midwife Delivery Unit, The Rosie
for being supportive, reassuring and very friendly

 

Sheila Shorter, HCA, Ward N3
for being helpful, kind and dedicated

 

Viola Sinyoro, Senior Sister-Clinical Support, ATC Nurse Support
for always having a smile and for nothing being too much trouble

 

Philippa Slee, Clinic Receptionist, Clinic 7
for being hardworking and courteous

 

Darren Ward, HCA, Ward G6
for encouraging a patient to remain positive which helped his recovery

 

Mark Welford, HCA, Ward A5
for being happy, approachable and professional

 

Alina Werys, Deputy Floor co-ordinator, ATC Level 5 Clinical Support
for being willing to help a patient and the Speech and Language Team

 

Jo Wilson, Team Leader, Occupational Therapy
for always smiling and explaining both treatment and progress very well

 

Linda Wilson, Ward Clerk, Rosie
for going that extra mile with patients and staff

 

Kate Wooldridge, Hand Therapist, Occupational Therapy
for being very friendly, helpful and for demonstrating fantastic knowledge of

a patient's injury

 

Clarence Yapo, Staff Nurse, PSSU (2 nominations)
for always being caring and professional

 

 

Back to top