This month 66 members of staff were considered for a You Made a Difference award.

 

The winners were Stephen Bond, junior charge nurse, and Andy Clarke, postal services supervisor.

 

Stephen Bond

Stephen joined the Trust in 2005 as a newly qualified staff nurse and worked on rotation on the renal unit and transplant until 2007. He was promoted to junior charge nurse in April 2008 and currently works on the transplant unit on both the ward and high dependency areas.

 

Stephen Bond receives his award from Dr Goodier and Ruth Murphy

 

Almost a year ago, Stephen was asked to work on D7 for three months as a senior charge nurse and it was while on this ward that Stephen received his You Made a Difference nomination.

 

Ruth Murphy, director of communications, read out the nomination which came in from the widow of a patient who was in Stephen's care: "Stephen was kind and compassionate and he always treated my husband with care and respect. We knew he gave the best possible care to my husband and indeed he couldn't have been more caring. It was as if he was treating a member of his own family."

 

Also sending in a contribution was Sarah Randall, senior clinical nurse for transplant and surgery, who said: "Stephen worked really hard to offer support to all members of staff on D7 and quickly adapted to more responsibility. He is always keen to take on new projects and has recently presented at an international transplant conference. Well done Stephen."

 

Stephen accepted his award from Ruth Murphy and Dr Goodier, expressing that "it is really nice to be recognised. I would like to thank my colleagues and parents for all of their support."

 

Andy Clarke

 

Andy started with the Trust in 2005 after returning to the UK from Australia, where he had lived and worked for nine years.

 

He worked as a postal courier for about a year before transferring to the maintenance department in 2006. Four months later he moved back to postal services, where he has taken over the training of new postal staff and the mentoring of work experience placements. He passed his ILM Level 2 in supervision in 2007 and was promoted to postal supervisor later the same year.

 

Andy is also involved in the continuous improvement strategy which delivers efficiency savings in postal services. He played a large part in the team which won third place in the 2011 'Great Ideas in Action' awards.

 

Claire Geary, consultant biomedical scientist in the cytology department in Newmarket, nominated Andy for his award. Her nomination read: "Andy was immensely helpful in ensuring that samples reached our department in time for a Multi-Disciplinary Team meeting (MDT). We're based off site and so rely on couriers and transport runs to and from Newmarket. He went out of his way to track down and communicate with the right people for me.

 

"When I had further problems, he was back to my assistance again in going to communicate on my behalf and making sure the samples got onto the transport run. I have nominated Andy for being willing to sort it out for me even though it was nothing to do with his department and thus supporting cytology in delivering our patient care."

 

Andy's colleagues described him as "down to earth and friendly, with a personable and warm approach. Andy truly exemplifies the Trust values of kind, safe and excellent."

 

After winning his award, Andy said: "It is nice that non-clinical staff are being recognised and appreciated. I am really chuffed – thanks to all for nominating me."

 

 

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The other nominations for September 2011 were:

 

Manuela Agu, Personal Assistant, Emergency Department
(3 nominations)
for being efficient, highly organised and always kind

 

Daniel Amantillo, HCA, Transplant Unit
for being extremely helpful and kind

 

Beth Anderson, Staff Nurse, Ward A4
for being supportive and possessing excellent communication skills

 

Paula Appleton, Junior Sister, Transplant Unit
for being very caring, helpful and considerate

 

Michaela Asbey, Clinical Nurse Practitioner, Ward A4
for providing excellent care, advice and support

 

Joanna Barraclough, Senior Radiotherapist Physicist, Medical Physics Department (2 nominations)
for working hard to ensure a minimal disruption to patients during the recent breakdown of two Tomotherapy machines and for always having a professional approach to all issues that have arisen

 

Katie Bradshaw, Advanced Practitioner, Oncology
for always being there for a patient

 

John Crawford, Orthopaedic Surgeon, Neurosurgery
for making a patient's entire experience a lot easier

 

Sonia Cumming, Ultrasonographer, Rosie Ultrasound (MFAU)
for being friendly, helpful and informative at all times

 

Undrea Cuthill, Admissions Co-ordinator, Chemo Day Unit
for being efficient, pleasant and responsive

 

Alyson Dean, Staff Nurse, Ward A3
for being particularly thoughtful, reassuring and kind

 

Ed Dickinson, Phlebotomist, Phlebotomy (blood testing)
for being gentle, skilful and attentive

 

James Fletcher, Senior ACE Technician, Clinical Engineering
for being friendly and efficient when helping another department

 

Dr Sarah Galbraith, Consultant, Palliative Care
for listening and remembering every detail about a patient

 

Adrian Goodchild, Deputy Finance Director, Financial Accounts
for being very kind and compassionate by recognising the needs of an individual

 

John Gothard, Volunteer, Oncology
for always being reliable and helpful

 

Paul Harrison, Porter, Estates & Facilities
for being helpful and polite

 

Amanda Helliwell, Administration Manager, Oncology
for being supportive and giving encouragement

 

Robert Hill, Senior Co-ordinator, Medical Records (2 nominations)
for always being happy to help and for finding missing notes in time for clinics

 

Dr Luke Hughes-Davies, Consultant, Oncology
for being competent, caring and proactive

 

Victoria Jones, Staff Nurse, Ward L4
for being very helpful, caring and reassuring

 

Elaine Lee, Speciality Registrar, Urology
for showing empathy and a caring, understanding approach to an agitated patient

 

Roderick Lynn, Senior BMS Training Officer, Haematology
for being supportive, friendly and approachable to all trainees

 

Jackie McKillop, Junior Sister, Ward A5
for demonstrating knowledge of her patients and an awareness of their needs

 

Debbie Meacle, Junior Sister, Pain Clinic
for making such a positive difference to a patient's life

 

Chris Mee, Junior Charge Nurse, Ward L5
for being very supportive by giving advice and guidance where needed

 

Helio (Bruno) Mendes, Housekeeper, Ward N3/Medirest
for being attentive, kind, warm and caring

 

Tanya Morgan, Staff Nurse, DSU
for being calm and caring throughout the day

 

Wendy Moss, Teenage and Young Adults Administrator, The Oasis, Clinical Oncology
for being a very efficient administrator and making a huge difference to the experience of young people with cancer

 

Harriet Parsons, Clinical Nurse Practitioner, Ward A4
for always being cheerful, helpful and willing to lend a hand

 

Stephen Pye, Training Manager, The Learning Centre (2 nominations)
for being very kind, welcoming and dedicated to his role of supporting staff through their NVQ

 

Mary Richardson, HCA, Oncology (3 nominations)
for being kind, caring and supportive to both patients and staff alike

 

Kerry Stubbington, Specialist Midwife – Diabetes, Ante-natal clinic
(9 nominations)
for being a calm and cheerful member of staff who is supportive and kind to both patients and colleagues

 

Dawn Tilling, Ward Clerk, K3 (7 nominations)
for being helpful, cheerful and kind

 

Chloe White, Administration Apprentice, Recruitment
for being a helpful, friendly member of the team who responds to queries in a timely manner

 

Sharlene Winter, HCA, Emergency Department (2 nominations)
for working hard to design and arrange the manufacture of purpose built trays which clip onto the patient's trolley, allowing patients to eat and drink with ease and dignity

 

Ian Withers, Assistant Management Accountant, Finance
for always being willing to offer advice and support

 

 

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