PALS is here to:

• help answer any questions about your care in hospital
• advise and support you and your family – we understand that being in hospital can be an anxious time and you might need someone else to act on your behalf
• listen to your suggestions for improving our service for patients and visitors
• respond to your concerns if you are unhappy with any aspect of your care
• pass on your compliments to staff if you are pleased with any aspect of your care
• provide an information centre for advice and support on health, care and benefit issues. Help is also available in the Centre from the Citizens Advice Bureau and Disability Cambridgeshire.