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CUH rating improved to ‘good’

18 January 2017
The Care Quality Commission (CQC) today announced that they are changing the rating for Cambridge University Hospitals from ‘inadequate’ to ‘good’ following a re-inspection carried out in September 2016 that showed significant improvements across a number of areas.

The Trust was rated inadequate in September 2015, after the CQC identified specific concerns in surgery, maternity and gynaecology and outpatients and diagnostic imaging during their inspection in April 2015. A subsequent smaller, focussed inspection found improvements in each of these areas and led to an amended rating of ‘requires improvement’ for Addenbrooke’s and the Rosie hospitals in May 2016.

The latest inspection covered all five domains across eight service areas, which were safe, effective, caring, responsive to people’s needs and well-led.

CQC identified a few areas highlighted as outstanding such as care and our staff engagement, and highlighted areas for further focus such as capacity and responsiveness.

Roland Sinker, CUH chief executive, said:

“I would like to thank the CQC for this report. The Trust’s overall rating has been improved to ‘good’ and I would like to thank our staff and partners for their hard work and our patients for their support. This rating reflects the changes the Trust has made since September 2015. The recognition of the outstanding care our staff provide to our patients is testament to their dedication and skill.

“We have achieved a lot in a short time and are determined that our progress will continue over the coming months and years. We are on a journey and will learn from the findings of the report to make further improvements in the organisation and with our partners to deliver a better service to our patients.

“We will continue to focus our attention on the areas rightly identified for action, such as ongoing issues with capacity and waiting times, where we are still not as responsive as we should be.”

Mike More, interim CUH Chair, said:

“This is a significant improvement for the Trust and stakeholders, which reflects the considerable efforts since September 2015 to improve our services for our patients. Again, the CQC has rightly recognised the care provided by our staff as ‘outstanding’ and I would like to thank everyone at Addenbrooke’s and the Rosie, on behalf of myself and the Board, for the dedication and commitment they bring to our patients every day. We acknowledge that this improvement is the first step in a much longer journey for the Trust and look forward to continuing our progress.”