Patients safe at CUH says health watchdog

10 January 2013
Addenbrooke's and the Rosie have met all standards in a recent Care Quality Commission inspection

During an unannounced inspection of the hospitals recently, the Care Quality Commission (CQC) found that there had been an improvement in use of the World Health Organisation (WHO) surgical checklist, which is a key measure of safety in operating theatres.

The CQC said that Cambridge University Hospitals (CUH) had met all three standards during an inspection on 10 December 2012. These standards are:

  • care and welfare of people who use services
  • safeguarding people who use services from abuse
  • assessing and monitoring the quality of service provision.

The report said that ‘staff were enthusiastic and focussed on maintaining people's safety through the improved use of the WHO checklist and that they observed staff speaking to people in a considerate and compassionate manner.’
It added that ‘much work had been carried out by senior managers and embraced by staff in the department, to promote the culture of continuous safety for people.’

Jag Ahluwalia, medical director at Cambridge University Hospitals said:
"This is good news for our patients and local people, and I hope it will help reassure them about the high level of care they can expect from Addenbrooke’s and the Rosie.

"I would like to say a big thank you to all our doctors, nurses, midwives and other staff for the key role they play.

“Although our outcomes are good, we recognise that there are some areas, such as waiting times, where we need to improve. We are working on that by, for example, providing more day case facilities which are increasing capacity so we can see more patients each day.”