'You made a difference' awards July 2010

July's 'You made a difference' awards went to Rachel Nicholas, a midwife sonographer and Kerry Symonds, an HCA on ward A4. Rachel and Kerry were selected from 53 nominations for the award.

 

 

 

 

Rachel started her nursing career with the trust in 1980. She later trained as a midwife and in January 2009 enrolled on a course to train as a Sonographer, obtaining a postgraduate certificate in medical ultrasound in April 2010. Rachel's nomination was from a patient following a routine 20 week scan: "Rachel made my husband and I feel like we were the only people in the world, explaining absolutely everything she was doing in each moment and reassuring us along the way. We had my mother-in-law and little girl come in at the end and again, although she must do this too many times a day, she treated my little girl and her Grandma like they were the only ones that mattered."

 

 

 

 

 

Kerry started work at the trust three and a half years ago as an HCA on Ward A4. She was nominated for her award by a colleague who observed her during the Perfect Ward project. Her colleague said: "Whilst it is expected that staff will be committed to their patients, I was struck by the levels of kindness shown to a particularly distressed elderly patient. The patient was confused and very demanding yet Kerry showed nothing but consistent levels of kindness, support and effective care no matter how many times she was required to assist the patient."

 

Diane Payne, one of the winners from June, also received her award.

 

Nominations considered:

Georgey Abraham, Staff Nurse, Accident & Emergency (2 nominations)
for being friendly and efficient helping a patient to feel calm and relaxed and also to the relative of another patient for comforting both them and the patient

Andrea Azamede, Midwife, Delivery Unit, The Rosie
for being calm, informative and supportive to a patient ensuring they felt relaxed and cared for

Dr Alexandria Braganza, Specialty Registrar, Emergency Dept (2 nominations)
for immediately responding to and taking charge of an emergency situation

James Caley, IT Application/Project Support Officer, IT
for being extremely helpful, kind and caring when helping a member of staff

Heather Callingham, Senior Sister, Emergency Dept
for providing high standards in teaching emergency skills to nursing staff and for continuing to inspire, teach, support and improve service

Nikki Carmichael, Midwife, Lady Mary Ward
for always smiling and making the ward a pleasant place to work

Mr Robin Crawford, Gynaecological Oncologist, Obs & Gynae
for being kind and courteous, going above and beyond to provide information and advice

Elizabeth Crookes, MCA Coordinator, The Rosie
for being an inspiration to others and for dedicating many hours to supporting and guiding MCA's through their training

Vimala Daby, Staff Nurse, Oncology Outpatients
for reacting quickly to a patient's adverse reaction to chemotherapy and dealing with the situation in a kind and considerate manner

Aldwin Del Mundo, Clinical Leader, Main Theatres/Vascular Access
for being a helpful colleague and for putting patients at ease

Sandra Gent, Clinic Orderly, Oncology Clinics Outpatients
for being helpful and having a great attitude

Heather Gibson, Clinic Coordinator, Clinic 2
for helping another department with the patient information screen project

Will Gilmore, Transport Booking Clerk, Patient Services
for working hard to ensure patients are sent home in a timely and safe manner

Nicole Goebel, Midwife, Delivery Unit, The Rosie
for being kind and considerate to a patient ensuring a relaxed birthing experience

Nicola Goodwin, Bookings Coordinator, Staff Bank Services
for being extremely helpful to people on the telephone and in person

Charles Govan, Clinic Orderly, Oncology
for cheering up a patient by always having a smile and a joke

Monica Jacot, HR Project Manager, Organisational Development
for working tirelessly to promote equality and diversity across the Trust

Claire Johnston, Urology Nurse Specialist, Clinic 4a
for being knowledgeable and approachable

Jenna Kimberley, MDT, Coordinator Oncology (10 nominations)
for being reliable, helpful and efficient in her role

Lorraine King, Ward Manager, E10
for being supportive and encouraging to all members of staff

Rebecca LeQuelenec, HCA, D8
for working hard and encouraging patients in a gentle, kind and considerate way

Dr Fatima Mallick, Specialty Registrar, Clinic 10
for giving excellent care to a patient

Emma McNally, Diagnostic Radiographer, Radiology Dept
for supporting colleagues

Dr Marko Nikolic, Specialty Registrar, Emergency Medicine/Acute Medicine
for taking exceptional care of a palliative care patient

Tristan Nunn, Information Analyst, Procurement
for being friendly, cheerful and for going above the call of duty to help another member of staff

Dr Xiaomei Ouyang, Clinical Scientist, Gastroenterology/Motility (2 nominations)
for being conscientious in identifying a patient's problem and also for being a good communicator

Stephen Pye, Training Manager, The Learning Centre
for taking the time to explain things and for making a course interesting and enjoyable

Donabel Santiago, Staff Nurse, N3
for demonstrating excellence of care, attention to detail and compassion

Caroline Saward, Paediatric Cystic Fibrosis Specialist Nurse, Cystic Fibrosis/Paediatrics
for being friendly, kind and always welcoming

Charlotte Smith, Patient Satisfaction Coordinator, Patient Satisfaction
for assisting a member of staff in a very helpful manner

Emma Smith, HCA, A4
for being lovely to work with and also for being very kind to patients

Sally Smith, Staff Nurse, L4
for being kind, thoughtful and highly reassuring

John Taylor, MTO3, Medical Electronics
for being very helpful and dedicated to solving a fault on some equipment

Gemma Thompson, Staff Nurse, Main Theatres Recovery
for being cheerful, putting patients at ease and for having a positive attitude to work

Adam Venn, I.T. System Account Administrator, Information Services Dept
for always being friendly, approachable and professional

Joanna Welsh, Midwife, Midwife Led Birth Unit
for being lovely and supportive to a patient

Nyree Wilson, HCA, D8
for being patient, kind and attentive to all patients under her care

Sam Wilson, Midwife, Delivery Unit, The Rosie
for making a patient feel at ease and for excellent clinical skills

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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