Addenbrooke's Hospital
Research and Development
The Rosie Hospital
For Outpatients
at the Rosie
Information about your appointment at the hospital
Leave plenty of time to travel to the hospital and find your clinic. If you are not sure where to go please ask at the reception desk.
If you need information, a wheelchair or any other help when you arrive, please ask at the outpatient reception desk.
If you have any questions or are unsure about what to do or what is happening, please ask - staff are there to help.
Please tell the clinic receptionist if you have any hearing or sight impairment.
Delays may happen sometimes. For example, when doctors are called away on an emergency, consultations take longer than expected or emergency cases are referred. Please bear with us in these circumstances - we will be working to see you as soon as possible. Clinic staff will keep you informed about what is happening.
You will be seen either by the consultant or by one of their team.
You will be asked about your previous medical history, so it's a good idea to make short notes on information you think is helpful before you come to clinic including a list of the medication you are currently taking. This includes anything prescribed by your GP, medicines bought over the counter at a pharmacy, herbal and homeopathic remedies. You may also find it useful to make a note of questions you want to ask.
Bring a pen and paper with you - it may be useful for you to make notes about anything the doctor says in the clinic so you can be clear about what has been discussed later.
Travelling to Cambridge University Hospitals
For information about Parking, Public transport and maps of the hospital, please see the Finding us section of this site.
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your outpatient clinic, please speak to a member of clinic staff as soon as possible.
If you are still not satisfied, please contact PALS (Patient Liaison and Advice Service) situated in the Information Centre in the hospital's main reception.
Hospital transport:
Please check with your GP if you are entitled to transport. If you are entitled to claim travelling expenses please bring evidence of the benefits you are claiming.
Rosie Outpatient tea bar:
Run by the Friends of the Rosie.
Open weekdays during clinic hours.
Concerns, comments and complaints
If you are unhappy with any aspect of your care or the service you receive in your Rosie outpatient clinic, please speak to a member of clinic staff as soon as possible.
> PALS
