CUH

About patient confidentiality

at Addenbrooke's

Everyone working for the NHS has a legal duty to keep information held about you confidential and secure.

 

Information concerning you or your condition can often be of a sensitive nature which you may not wish to be known by others. Staff dealing with information are under obligation by law to make sure it is protected at all times

 

The duty of our staff

 

Giving patients the best care possible can sometimes mean sharing personal information with other sources, for example, other Trust departments or GP practises directly concerned with your treatment. Whenever information is shared, Cambridge University Hospitals staff adhere to strict codes of confidentiality. Staff sign a confidentiality agreement on commencing work within the Trust and receive the appropriate training.

 

For more information on what happens to your personal information please refer to What happens to information held about you, or pick up a leaflet in the hospital.


The guidelines used to ensure all staff deal with patient information in the strictest confidential manner are known as the Caldicott Principles.

 

The Caldicott principles

 

Principle 1 – Justify the purpose(s)

Every time patient-identifiable information is transferred in an organisation it should be clearly defined and scrutinised, and the transfer process should be regularly reviewed by an appropriate guardian.

 

Principle 2 – Don’t use patient-identifiable information unless it is absolutely necessary

Patient-identifiable information should only be used if there is no other alternative.

 

Principle 3 – Use the minimum necessary patient-identifiable information.

Every measure should be taken to ensure the use of patient identifiable information is justified by reducing how easily it can be identified.

 

Principle 4 – Access to patient-identifiable information should be on a strict need-to-know basis.

Only those individuals who need access to patient-identifiable information should have access to the information items that they need to see.

 

Principle 5 – Everyone should be aware of their responsibilities.

Action should be taken to ensure clinical and non-clinical staff who handle patient-identifiable information are aware of their obligations to respect patient confidentiality.

 

Principle 6 – Understand and comply with the law

Every use of patient identifiable information must be lawful. Someone in each organisation should be responsible for ensuring that the organisation complies with legal requirements.

 

Caldicott guardian


The Caldicott Guardian for Cambridge University Hospitals can be contacted at:

Cambridge University Hospitals NHS Foundation Trust
Box 153
Addenbrooke's Hospital
Hills Road
Cambridge
CB2 2QQ

 

Tel: 01223 245151 ext. 3768/56141

For more information:

 

 

 

 

Back to top

 

 

 

On this website:

 

> Patient Advice & Liaison Services (PALS)

 

> Making a complaint

 

> Freedom of information

 


 

On other sites:

 

> NHS Care Records Service

To improve the service and quality of your care a new computer network is being developed nationally that will phase out the need for paper and film records. The network will hold your entire patient record to allow Hospitals, GP’s and chemist’s secure access to your health records to improve information sharing across the NHS.

 

> The Information Commissioner

 

> NHS Connecting for Health

 

> Ministry of Justice

 

> Department of Health