CUH

Psychological Support

Supporting families

Within the Unit we seek to provide effective support to families to enable them to understand the environment of the unit and the emotional aspects of that environment. We aim to care for your baby, for you as parents and for other members of the family.

 

We know a great deal about how it can be for parents whose baby is being cared for on the NICU or SCBU. Most of what we know has been given to us by other parents talking about how it has been for them. Usually it is a shock to both Mother and Father to have a baby on NICU/SCBU. There are very real fears about what might happen, it is not at all unusual for thoughts to centre on the fear that your baby may die

 

What we do know

 

Intensive care/Special care units can make parents very aware that preterm life is fragile and vulnerable.

 

Often parents have this fear even if the medical profession suggest that it is unnecessary.

 

Listed below are some of the feelings that parents associate with the unit:

 

What parents told us they felt towards the unit:

 

Terrifying Hell on earth
Unreal Devastating
Lonely Scary
Nightmare Unattached

 

 

What they said they personally felt:

 

Anger Frustration
Helplessness Panic
Guilt and shame Despair
Resentment Confusion
Fear Disorientation
Numbness Exhaustion
Isolation Worry
Fragility Sadness

 

But also:

 

Excitement Hope
Pride Thankfulness

 

 

Having shared with you a little of how it may be, we would like to assure you that if you feel this way you are like so many other people.

 

Sometimes all these feelings get pushed aside because you are focusing on your baby. It is important that you express your feelings (normally by talking) so that you can be less stressed when you are in your baby's company.

 

By expressing you feelings you may improve your bonding with your baby and experience many other benefits.

 

What help is on offer?

 

One of the helpful services that we offer you in NICU/SCBU is to have a conversation with the psychological family support worker. We encourage all parents to do this and you may have already received a letter on admission about the service.

 

An appointment to see if the service can help you is easily made through a member of staff.

 

You may benefit from using the service more than you realise at the moment.

 

Please ask and we will respond

 

Remember that in NICU/SCBU we seek to care for families at a very stressful time.

 

 

 

 

 

 

 

 

 

 

 

 

Contact us:

Tel: 01223 348 059 (general enquiries 0900 to 1700 hrs)

 

The nurse caring for your baby will be able to update you on his or her progress when you visit the unit or by telephone. You can telephone the unit at any time day or night.

 

 

Visiting times:

Parents and siblings may visit their baby at any time of the day or night on the SCBU.

 

Other family and friends restricted to 14.30-16.30 hours and 19.00-20.30 hours

 


 

Offsite links:

 

> Premrose Parent Support Group