Caring for people undergoing investigations and treatment of disorders affecting the blood or bone marrow.
During your stay on the haematology wards and day unit and when you become an outpatient, your care will be provided by the haematology team. You will meet members of the haematology team at these times. Haematologists look after blood and related disorders.
To ensure continuity of care between hospital and community teams, it will be necessary to share data about your diagnosis and treatment with your GP, district hospital and any community teams involved in your care.
If you have any objection to this, please inform the haematology team looking after you.
The team consists of different disciplines working together to look after you. There are currently twelve consultants in the team. One consultant, at a time, is in charge of the patients on the wards and this usually changes every month. You will meet him or her on the ward rounds on Mondays and Thursdays.
The consultants have their own areas of special interest and responsibility within haematology and following discharge from the ward you will be under the care of the appropriate consultant. You will be told of your consultant once your diagnosis is made.
You will meet members of the team during your stay on the wards and when you become an outpatient.
Current visiting policy
Restricted visiting will be permitted on most wards and areas such as our Emergency Department. Please follow our guidance to find our more information as some areas do still have restrictions.
Who's who on ward C10?
General information
Please can you limit the amount of personal belongings you bring in with you and that you accumulate during your stay on the ward. This is due to space restrictions on the ward and to help with infection control measures. As a general rule all your personal belongings should be able to be stored, without cramming, in your locker if required and off the floor. Please arrange for surplus belongings to be taken home regularly. This keeps the ward area free from non-essential items. Personal belongings remain the responsibility of the patients.
If you have any objection to this, please inform the haematology team looking after you.
Also if, for any reason during your stay, you need to be transferred to an intensive unit no personal belongings are allowed, so any you have with you would need to be taken home as there is no interim storage area on C10.
To ensure continuity of care between hospital and community teams, it will be necessary to share data about your diagnosis and treatment with your GP, district hospital and any community teams involved in your care.
On your arrival
When you arrive on C10 a nurse will show you to your room where you will be familiarised with your environment.
A nurse will take blood samples from your arm or your central line, perform baseline observations and ask you a few questions. You will also be advised to pass urine into bedpans / bottles from midnight on the day that you arrive. We will remove these from your bathroom every two hours and ask you what you have had to drink. It may be a good idea to keep a record of what you have drunk and we advise that you drink two to three litres a day.
Sometimes the treatments and their side effects may affect you and you might feel unsteady when walking. For your own safety when using the bathroom at night please sit on the bed for a few moments before standing. Once standing please wait a few moments before walking to the bathroom. If at any time you feel unwell or unsteady please call for help.
CUH Directions mobile app
The CUH Directions mobile app is for patients and visitors.
It helps you to find your way around Addenbrooke’s and the Rosie hospitals, making it easier to locate clinics, wards and other facilities on our campus.
Visiting hours
Our visiting hours are 11:00 - 12:00 and 14:00 - 20:00. These may be subject to change. Only 2 visitors per patient at one time.
In exceptional circumstances if you need to visit outside these times please contact the sister in charge to discuss a planned visit.
In other exceptional circumstances, we have the facility to enable one of your relatives to stay overnight on a chair in your room. This is on an occasional basis only and must be pre-arranged with the nurse in charge on the day. Unfortunately this cannot apply to patients who are being looked after in multi bedded rooms.
For infection control reasons there are no ‘on ward’ washing or toilet facilities for non-patients. Your relatives must use the facilities in the corridor near the lifts. For infection control reasons - under no circumstances can relatives use the shower or toilet in your room.
For infection control reasons children under the age of 12 are not allowed on the ward. Where possible we will recommend you to go off the ward with your children. When this is not possible please speak to the nurse in charge prior to a planned visit who will be understanding of these exceptional circumstances.
We do stress that if a visitor has had a recent illness or infectious disease (including colds), it is best to avoid visiting. Similarly if visitors have been exposed to chickenpox they must not visit. This is because many of our patients on C10 are very susceptible to infections.
Please let your friends and family know that living flowers or pot plants are not allowed onto the ward.
Same sex accommodation
Our aim for you
We are committed to treating all patients with privacy and dignity in a safe, clean and comfortable environment. This means, with a few exceptions, we will care for you in same sex bays in wards with separate sanitary facilities for men and women.
Same sex accommodation and what it means
In same sex areas we should always be able to offer you:
- Separate male or female sleeping areas in either bays or, where possible, in whole wards
- Separate sanitary (bathroom/washing) facilities which are clearly designated for men or women
- The ability to reach your own facilities without having to pass through an area of the opposite sex.
Disabled facilities (bathrooms and toilets) contain specialist equipment and so are for use by either men or women.
If you have any concerns about your privacy and dignity, we are here to help. Please speak to the ward sister or charge nurse in the first instance.
Drug rounds
Please do not to interrupt the nursing staff while they are doing the drug round or checking medicines.
Discharge
We are committed to ensuring that you are discharged safely on the completion of your treatment. The ward team will keep you involved in all decisions regarding this.
As we are constantly experiencing bed pressures within the Trust. Please be aware if your medical team confirm you have no further clinical needs on your day of discharge, you may be asked to go to the Trust’s discharge lounge whilst you wait for your medications and transport home.
Who to contact for further advice / questions
Please feel free to ask any member of staff for further advice. We are always happy to answer your questions. Please call after 08:00 following the changeover of nursing staff.
For your own health and safety, if you leave the ward at any time, please let a member of the ward staff know.
Privacy and dignity
Same sex bays and bathrooms are offered in all wards except critical care and theatre recovery areas where the use of high-tech equipment and / or specialist one to one care is required.